In-Store Customer Experience Specialist

WHSmith Careers; Northampton; Remote; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Pension scheme

Cycle to work

Paid annual leave

Employee discounts

Employee Assistance Programme

Job summary

WHSmith is seeking a Sales Assistant to provide exceptional customer service, work independently or as part of a team, and help maintain store standards.

You will carry out stock replenishment, keep areas tidy, support visual merchandising, and assist colleagues to meet high standards. We offer pension, cycle to work, paid annual leave, employee discounts, and an Employee Assistance Programme.

Qualifications

• A passion for customers having an exceptional experience in store.
• Confident in communicating within the team.
• Motivated to achieve fantastic results and standards.
• Adaptable to meet company requirements and goals.

Responsibilities

• Delivering an exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

Skills

Customer service

Teamwork

Communication

Adaptability

Job description

WHSmith is seeking a Sales Assistant to provide exceptional customer service, work independently or as part of a team, and help maintain store standards.

You will carry out stock replenishment, keep areas tidy, support visual merchandising, and assist colleagues to meet high standards. We offer pension, cycle to work, paid annual leave, employee discounts, and an Employee Assistance Programme.