In-Store Customer Experience Specialist

WHSmith Travel; Southampton; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Pension scheme

Cycle to work

Paid annual leave

Employee discounts

Employee Assistance Programme

Job summary

WHSmith Travel in Southampton is seeking a Sales Assistant to deliver exceptional customer service and work independently or as part of a team to uphold our store standards. You will handle stock replenishment, maintain tidy displays, and help customers find what they need while contributing to a welcoming shopping environment.

We offer a competitive salary, pension scheme, cycle to work, paid annual leave and employee discounts, plus partner deals and an Employee Assistance Programme to support

Qualifications

• Customer-focused approach
• Stock replenishment and merchandising
• Clear communication within the team
• Willingness to work as part of a team and independently

Responsibilities

• Deliver exceptional customer service to all customers.
• Carry out stock replenishment and keep areas tidy and inviting.
• Achieve high standards of display and visual merchandising to help customers find products.
• Be a team player and support colleagues to meet store goals.

Skills

Customer service

Communication

Teamwork

Job description

WHSmith Travel in Southampton is seeking a Sales Assistant to deliver exceptional customer service and work independently or as part of a team to uphold our store standards. You will handle stock replenishment, maintain tidy displays, and help customers find what they need while contributing to a welcoming shopping environment.

We offer a competitive salary, pension scheme, cycle to work, paid annual leave and employee discounts, plus partner deals and an Employee Assistance Programme to support