In-Store Customer Experience Champion

WHSmith Travel; Stafford; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Pension scheme

Cycle to work scheme

Paid annual leave

Employee discounts

Deals with retail partners

Employee Assistance Programme

Job summary

WHSmith Travel is seeking a Sales Assistant to provide exceptional customer service and work independently or as part of a team to help maintain our store standards. You will assist customers, stock shelves, and ensure the shop remains neat and welcoming.

The role emphasizes high standards of display and visual merchandising, teamwork, and adaptability to meet store goals. In return, you’ll access a pension scheme, cycle to work, paid annual leave, employee discounts, and partner deals across

Qualifications

• Experience delivering friendly, helpful service to customers.
• Ability to maintain high store standards and presentation.
• Comfort communicating with team and customers to resolve queries.

Responsibilities

• Deliver exceptional customer service to all customers.
• Stock replenishment and keeping areas tidy and inviting.
• Maintain high standards of display and visual merchandising.
• Work as part of a team and support colleagues.

Skills

Customer service

Team communication

Adaptability

Visual merchandising

Job description

WHSmith Travel is seeking a Sales Assistant to provide exceptional customer service and work independently or as part of a team to help maintain our store standards. You will assist customers, stock shelves, and ensure the shop remains neat and welcoming.

The role emphasizes high standards of display and visual merchandising, teamwork, and adaptability to meet store goals. In return, you’ll access a pension scheme, cycle to work, paid annual leave, employee discounts, and partner deals across