Retail Sales Assistant: Exceptional Customer Experience

WHSmith Travel; Colchester; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Pension scheme

Cycle to work scheme

Paid annual leave

Employee discounts

Deals with partners

Employee Assistance Programme

Job summary

WHSmith Travel is seeking a Sales Assistant to deliver outstanding customer service in our travel-focused stores. You’ll work independently or as part of a team to keep stock replenished, displays exceptional, and store standards high across airports, hospitals, rail stations and motorway services.

You will help customers find what they need, maintain tidy merchandised areas, and support your teammates to achieve great results. A passion for service and adaptability are key.

Qualifications

• A passion for delivering an exceptional customer experience.
• Ability to work well within a team.
• Strong communication and people skills.

Responsibilities

• Deliver exceptional customer service to all customers.
• Carry out stock replenishment and keep store areas tidy and inviting.
• Maintain high standards of product displays and visual merchandising.
• Support colleagues as part of a team.

Skills

Customer service

Teamwork

Communication

Adaptability

Job description

WHSmith Travel is seeking a Sales Assistant to deliver outstanding customer service in our travel-focused stores. You’ll work independently or as part of a team to keep stock replenished, displays exceptional, and store standards high across airports, hospitals, rail stations and motorway services.

You will help customers find what they need, maintain tidy merchandised areas, and support your teammates to achieve great results. A passion for service and adaptability are key.