In-Store Customer Care Specialist

Boots; Cootham; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption

Flexible benefits scheme

TELUS Health EAP

Job summary

Boots in the United Kingdom is seeking a Customer Advisor to help customers at the till and in the back shop. You will support customers with product knowledge, promote offers, and maintain stock and store presentation.

Training is provided and your role involves working onsite with a focus on delivering great service. You will join a team that values effective communication, speed, and teamwork, with Boots’ flexible benefits and strong brand presence.

Qualifications

• Full training provided for this role.
• Excel in a fast-paced environment.
• Communicate and listen effectively.
• Enjoy working as part of a team and promoting a collaborative dynamic.
• Be the Boots brand ambassador and help customers find the best products.

Responsibilities

• Help our customers and put them at ease with great product knowledge and friendly service.
• Promote store offers and schemes to customers.
• Maintain store presentation and replenish stock as deliveries arrive.
• Work with the team to ensure a clean, welcoming store experience.

Skills

Customer service

Communication

Teamwork

Listening

Brand ambassador

Job description

Boots in the United Kingdom is seeking a Customer Advisor to help customers at the till and in the back shop. You will support customers with product knowledge, promote offers, and maintain stock and store presentation.

Training is provided and your role involves working onsite with a focus on delivering great service. You will join a team that values effective communication, speed, and teamwork, with Boots’ flexible benefits and strong brand presence.