In-Store Customer Advisor – Training & Benefits

Boots UK; Greater London; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption

Flexible benefits scheme

Free 24/7 counselling and support

Job summary

Boots UK is looking for a Customer Advisor to join our on-site team in London. You will assist customers at tills, advise on products, and support back-shop operations while delivering a friendly, efficient shopping experience.

You will benefit from award-winning training and be encouraged to promote offers and schemes to help customers find the best products for them. Training and career development are a focus at Boots.

Qualifications

• Full training provided for this role.
• Excel in a varied environment, working at pace.
• Communicate and listen effectively.
• Enjoy working as part of a team, promoting a collaborative team dynamic.
• Know that the little things make the biggest difference for customer interactions.
• Desire to be a proud brand ambassador for Boots and help our customers find the best products for them.

Responsibilities

• Help customers on tills, advise customers, or work in back shop.
• Promote in-store offers and schemes to customers.
• Ensure products are displayed correctly and stock rooms are organized.
• Collaborate with the team to deliver a great shopping experience and maintain a clean, presentable store.
• Receive award-winning training accredited by the Institute of Customer Service.

Skills

Customer service

Teamwork

Communication

Attention to detail

Brand ambassador

Job description

Boots UK is looking for a Customer Advisor to join our on-site team in London. You will assist customers at tills, advise on products, and support back-shop operations while delivering a friendly, efficient shopping experience.

You will benefit from award-winning training and be encouraged to promote offers and schemes to help customers find the best products for them. Training and career development are a focus at Boots.