In-Store Customer Advisor — Training & Benefits

Boots; Cambridge; Vor Ort; GBP 18.000 - 21.000; Vollzeit

Benefits dieser Stelle

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption"

Flexible benefits scheme

24/7 counselling viaTELUS Health

Zusammenfassung

Boots is seeking a Customer Advisor to join on-site in the UK. You will assist customers at tills, offer product advice, and support shop operations while delivering a high standard of service.

Full training is provided and you will be encouraged to promote Boots offers and schemes, helping customers find the best products for them. The role emphasizes teamwork, effective listening, and a pride in representing the Boots brand.

Qualifikationen

• Full training is provided for this role.
• Excel in a varied environment, working at pace.
• Communicate and listen effectively.
• Enjoy working as part of a team, promoting a collaborative team dynamic.
• Know that the little things make the biggest difference for customer interactions.
• Desire to be a proud brand ambassador for Boots and help our customers find the best products for them.
• Experience providing customer care and delivering great customer service, but this is not essential.

Aufgaben

• Help our customers and put them at ease; listening to find out more, answering questions and giving great advice on products.
• Promote in-store offers and schemes to customers.
• Help stores run smoothly by ensuring product displays, tills service, and stock rooms are well managed.
• Work with the team to provide a great shopping experience and keep the store clean and presentable.
• You will receive award-winning training accredited by the Institute of Customer Service.

Kenntnisse

Customer service

Teamwork

Communication

Listening

Attention to detail

Tools

POS system

Jobbeschreibung

Boots is seeking a Customer Advisor to join on-site in the UK. You will assist customers at tills, offer product advice, and support shop operations while delivering a high standard of service.

Full training is provided and you will be encouraged to promote Boots offers and schemes, helping customers find the best products for them. The role emphasizes teamwork, effective listening, and a pride in representing the Boots brand.