In Room Dining Waiter/ ess

The Londoner; London; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading luxury hotel in the heart of London seeks an In Room Dining Waiter/ess to join their expanding team. This role involves delivering exceptional in-room dining experiences while adhering to the hotel’s high standards of service. Candidates should have experience in high-end food operations and possess strong customer service skills. The Londoner is recognized as a great place to work, offering numerous employee benefits and opportunities for professional development.

Benefits

28 days holiday per annum

Complimentary hot meals and beverages daily

Recommend a Friend Scheme

Annual complimentary night stays within hotels

Preferential accommodation rates for family and friends

Access to a discount platform for popular stores

Auto-enrolment in company pension scheme

Regular social events

Annual company recognition events

Access to company doctor and wellbeing champions

Opportunities for promotion and training programs

Qualifications

• Previous experience in high-end food operations, ideally with In Room Dining.
• Excellent command of the English language, both written and spoken.

Responsibilities

• Responsible for creating and delivering an exceptional In-room dining experience for guests.
• Ensure the smooth running of the In Room Dining operation.

Skills

Customer Service

Attention to Detail

Job description

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Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures, and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet. We are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests' exacting standards but also propel their own career potential in a company that recognizes and rewards. Stand out from the crowd by joining London’s first ‘Super Boutique’ hotel.

At The Londoner, we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.

We are currently recruiting for an In Room Dining Waiter/ess for our 5 Star Luxury Hotel, The Londoner.

Overview:

Due to the ongoing success of The Londoner, we are expanding our In Room Dining Team and are currently recruiting an In Room Dining Waiter/Waitress.

As an In-Room Dining Waiter/Waitress, you will be responsible for creating and delivering an exceptional In-room dining experience for our guests.

You will be working in a fast-paced operation where service and standards are the forefront of our brand standards.

Ensuring the smooth running of the In Room Dining operation.

About You:

Previous experience of working in a high-end food operation, ideally with In Room Dining experience.

Demonstrates excellent attention to detail and customer service skills.

Has an impeccable command of the English language, both written and spoken.

Company Benefits:

• 28 days holiday per annum, including Bank Holidays, increasing with long service
• Complimentary hot meals, salad bar, and unlimited beverages provided daily
• Recommend a Friend Scheme of up to £500 per friend recommended
• Annual complimentary night stays within our hotels
• Preferential accommodation rates for all Edwardian Hotels for Hosts, their family, and friends
• Access to a discount platform for popular stores and outlets
• Auto-enrolment into our company pension scheme
• Regular social events across all hotels
• Annual company recognition events held in January each year
• Wellbeing champions across all hotels
• Access to our company doctor for medical appointments and occupational health support
• Access for all hosts to our online learning platform Edwardian Academy
• Opportunities for promotion and a wide range of training programs to support your development

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.