In-Room Dining Supervisor: Lead, Delight Guests

Sterling Kohler; St Andrews; On-site; GBP 27,177 - 33,217; Full time

Benefits offered by this job

Free meals and refreshments

Generous discounts across the resort

Free access to Kohler Waters Fitness Centre

Complimentary mortgage consultations

Cycle2Work programme

Wellbeing support through Employee Assistance Programme

Job summary

Sterling Kohler is seeking a Supervisor for their In-Room Dining team at The Old Course Hotel in St Andrews. This role requires at least 1 year of supervisory experience in a similar environment and a focus on providing excellent customer service.

The successful candidate will oversee daily operations, support team members, and ensure high standards of service. The position offers a competitive salary of £30,197.35 plus tronc, along with comprehensive benefits including free meals, discounts, and wellness programs.

Qualifications

• At least 1 year experience in a supervisory role within a similar environment.
• Operational knowledge of ordering and stock rotation.
• Good knowledge about food and safety laws and best practices.

Responsibilities

• Oversee day-to-day operations, including opening/closing procedures.
• Ensure service rituals, grooming standards, and guest interactions align with brand guidelines.
• Assist the Manager with sales tracking, reporting, and cost control.

Skills

Supervisory experience

Customer service

Food safety knowledge

Good communication

Self-motivated

Job description

Sterling Kohler is seeking a Supervisor for their In-Room Dining team at The Old Course Hotel in St Andrews. This role requires at least 1 year of supervisory experience in a similar environment and a focus on providing excellent customer service.

The successful candidate will oversee daily operations, support team members, and ensure high standards of service. The position offers a competitive salary of £30,197.35 plus tronc, along with comprehensive benefits including free meals, discounts, and wellness programs.