In-Life IT Service Delivery Lead

Computacenter; Corsham; On-site; GBP 70,000 - 90,000; Full time

Job summary

Computacenter in Corsham, UK is seeking a Customer Delivery Manager (In-life) to drive delivery of services for one of our largest UK accounts. You will be part of the Delivery Leadership team, coordinating with customer teams, partners and internal groups to ensure services meet contractual and financial targets.

You will travel to the customer site two days per week and be eligible for SC clearance. You will lead a virtual delivery organisation and maintain high customer satisfaction by

Qualifications

• Proven practitioner in IT Service Management.
• ITIL Foundation certification.
• Strong stakeholder management and governance experience.

Responsibilities

• Lead a matrix delivery organisation to meet contractual and financial targets.
• Identify and implement service improvements to enhance quality and efficiency.
• Prepare and deliver service reports and reviews with customers and colleagues.
• Manage risks and align services to customer business needs.

Skills

IT Service Management

ITIL Foundation

Stakeholder Management

Job description

Computacenter in Corsham, UK is seeking a Customer Delivery Manager (In-life) to drive delivery of services for one of our largest UK accounts. You will be part of the Delivery Leadership team, coordinating with customer teams, partners and internal groups to ensure services meet contractual and financial targets.

You will travel to the customer site two days per week and be eligible for SC clearance. You will lead a virtual delivery organisation and maintain high customer satisfaction by