In-Home Care Scheduler & Coordinator

Just Better Care; Jarrow; On-site; AUD 60,000 - 70,000; Full time

Job summary

Just Better Care is seeking a dedicated Scheduler/Coordinator to join our Perth and South Perth office teams. This permanent role supports in-home aged care and disability services, coordinating the delivery of care with our Community Support Professionals and Case Managers to ensure clients receive the right care at the right time.

You will manage service schedules, communicate clearly with staff and families, arrange replacements, and help maintain accurate data across systems while upholding

Qualifications

• Clearance to work with vulnerable people (NDIS) required.
• Experience coordinating care and staff rosters.
• Excellent communication and team collaboration skills.

Responsibilities

• Develop and manage customer service schedules, including planning, confirmations and short notice placements.
• Prepare and transmit schedules to Community Support Professionals.
• Arrange replacement staff for planned or unplanned absences and shift changes.
• Provide coaching and supervision to Community Support Professionals.
• Monitor implementation of individualised care plans.
• Verify allocation of staff against schedules to ensure timely timesheet processing.
• Maintain and update data in information systems.
• Meet standards for quality in-home care and support services.

Skills

Verbal and written communication

Relationship management

Microsoft Suite

Education

NDIS Worker Screening Clearance

NDIS Worker Orientation Module

Tools

Microsoft Office

Job description

Just Better Care is seeking a dedicated Scheduler/Coordinator to join our Perth and South Perth office teams. This permanent role supports in-home aged care and disability services, coordinating the delivery of care with our Community Support Professionals and Case Managers to ensure clients receive the right care at the right time.

You will manage service schedules, communicate clearly with staff and families, arrange replacements, and help maintain accurate data across systems while upholding