Import Specialist

ALS Recruiting Ltd; Ipswich; Presencial; GBP 30.000 - 42.000; Jornada completa

Descripción de la vacante

ALS Recruiting Ltd. in the United Kingdom is seeking an experienced Ocean Import Operator to manage UK import shipments from start to finish.

You will specialise in Ocean imports, liaising with overseas agents and clients to ensure timely cargo dispatch and top-tier customer service. The role requires handling shipments end-to-end, using CargoWise for documentation and customs information, and delivering exceptional client support while building lasting business relationships.

Formación

• Experience in freight forwarding, specialising in Ocean imports.
• Ability to manage UK import shipments end-to-end.
• Provide high-quality customer service and client liaison.

Responsabilidades

• Manage end-to-end import sea freight shipments.
• Liaise with overseas agents, clients and suppliers for timely dispatch.
• Accurately manage shipments using CargoWise.
• Ensure timely receipt and processing of documents and customs information.
• Plan and organise final delivery per client needs.
• Track and trace shipments and address delays or issues.
• Ensure client SOPs are followed.
• Prepare accurate invoicing and job costing.
• Build strong client relationships for long-term business.

Conocimientos

Import coordination

Customer service

Sea freight knowledge

Herramientas

CargoWise

Descripción del empleo

Job Specification: Ocean Import Operator – Ocean Freight

Role Summary

We’re seeking an experienced Import Coordinator in freight forwarding, specialising in Ocean imports. You’ll handle UK import shipments from start to finish and provide top-tier customer service.

Key Responsibilities

• Managing end-to-end import sea freight shipments
• Liaising with overseas agents, clients, and suppliers to ensure timely cargo dispatch
• Accurately managing shipments using CargoWise
• Ensuring timely receipt and processing of documents and customs clearance information
• Planning and organising final delivery in line with client needs
• Proactively track and trace shipments, addressing any delays or issues.
• Ensuring client SOPs are consistently followed
• Issuing accurate invoicing and job costing
• Building strong relationships with clients to maximise long-term business opportunities
• Competitive salary (based on experience)