Freight & Customs Operator

WR Logistics; Eling; On-site; GBP 31,000 - 37,000; Full time

Job summary

WR Logistics in Portsmouth is seeking a Multimodal Freight Operator to manage shipments from booking to delivery, coordinating road, sea and air movements and keeping customers updated.

In this role you will handle imports and exports, prepare shipping documents, liaise with carriers and overseas partners, and ensure compliance, accuracy and on-time performance.

The position offers hands-on operations, daily routine workflows, and a strong focus on quality and timely information flow to customers.

Qualifications

• Experience managing freight shipments from start to finish.
• Knowledge of multimodal freight operations.
• Practical experience with UK customs and CDS.
• Good understanding of import/export documentation.
• Strong organisational and communication skills.
• The ability to manage multiple shipments and deadlines simultaneously.
• A proactive, problem-solving approach.
• Excellent attention to detail.
• Confidence dealing with customers, suppliers and overseas partners.

Responsibilities

• Managing import and export shipments from start to finish
• Coordinating multimodal freight movements, including road, sea and air as required
• Booking freight with carriers, hauliers and other service providers
• Preparing and checking shipping and commercial documentation
• Handling UK customs entries via CDS
• Liaising with customers, overseas agents, ports and transport providers
• Tracking shipments and proactively managing delays or issues
• Ensuring customs and compliance requirements are met
• Providing customers with regular shipment updates

Skills

Freight forwarding

Logistics coordination

Customer communication

Time management

Problem solving

Tools

UK CDS

Job description

Position: Multimodal Freight Operator

Location: Portsmouth

Salary: up to £ 34,000 pa

Hours: Monday to Friday 9am - 17:30pm

Are you an experienced freight professional who enjoys taking ownership of shipments from start to finish?

We're working with an established freight and logistics business in Portsmouth to recruit a Multimodal Freight Operator to join their team. The company name is being kept confidential at this stage.

This is a hands-on operational role covering imports and exports across multimodal freight, with responsibility for coordinating shipments through the entire process and ensuring everything runs smoothly, accurately and on time.

The Role

You'll manage freight movements from initial booking through to final delivery, acting as a key point of contact for customers, suppliers, carriers and overseas partners.

Your responsibilities will include:

• Managing import and export shipments from start to finish
• Coordinating multimodal freight movements, including road, sea and air as required
• Booking freight with carriers, hauliers and other service providers
• Preparing and checking shipping and commercial documentation
• Handling UK customs entries via CDS
• Liaising with customers, overseas agents, ports and transport providers
• Tracking shipments and proactively managing delays or issues
• Ensuring customs and compliance requirements are met
• Providing customers with regular shipment updates

About You

We're looking for someone with previous experience in freight forwarding or international logistics, ideally with solid exposure to both imports and exports.

You'll ideally have:

• Experience managing freight shipments from start to finish
• Knowledge of multimodal freight operations
• Practical experience with UK customs and CDS
• Good understanding of import/export documentation
• Strong organisational and communication skills
• The ability to manage multiple shipments and deadlines simultaneously
• A proactive, problem-solving approach
• Excellent attention to detail
• Confidence dealing with customers, suppliers and overseas partners