Import & Freight Forwarding Coordinator

Loom Talent; Chelmsford; On-site; GBP 26,000 - 38,000; Full time

Job summary

Loom Talent is seeking an Import Coordinator for a site-based role in Chelmsford, Essex. You will oversee import shipments from booking to delivery, coordinate with carriers and warehouses, and ensure accurate documentation and smooth operations.

The role offers growth into broader freight forwarding activities, with a competitive salary, bonus potential, and a comprehensive benefits package.

Qualifications

• Experience in freight forwarding or logistics operations.
• Strong understanding of import/export procedures and customs rules.
• Ability to manage multiple shipments and priorities in a fast-paced environment.
• Excellent communication and relationship-building skills.

Responsibilities

• Manage import shipments from booking through to final delivery.
• Coordinate with carriers, agents, warehouses, and customers to ensure smooth operations.
• Review and verify shipping documents (B/L, AWB, invoices, packing lists).
• Track shipments and maintain accurate updates in internal systems.
• Arrange haulage and coordinate deliveries.
• Minimise demurrage and detention costs proactively.
• Complete job costing and invoicing using CargoWise.
• Deliver excellent customer service and support operational efficiency.

Skills

Freight forwarding experience

Logistics operations

Import/export knowledge

CargoWise experience

Customer service

Tools

CargoWise

Job description

Loom Talent is seeking an Import Coordinator for a site-based role in Chelmsford, Essex. You will oversee import shipments from booking to delivery, coordinate with carriers and warehouses, and ensure accurate documentation and smooth operations.

The role offers growth into broader freight forwarding activities, with a competitive salary, bonus potential, and a comprehensive benefits package.