Import / Export Administrator

Office Angels; Haywards Heath; On-site; GBP 18,000 - 30,000; Full time

Benefits offered by this job

Free onsite parking

Training and development opportunities

Long-term career prospects

Supportive team environment

Job summary

Office Angels is seeking an organised Import / Export Administrator in Haywards Heath to join a busy team. The role offers Monday to Friday, 9:00am–5:00pm, with a salary up to £30,000 per annum and free onsite parking.

The successful candidate will handle import/export documentation, coordinate shipments, track deliveries, and support the wider operations team with administrative tasks in a fast-paced environment.

Qualifications

• Experience in import/export administration or logistics.
• Strong attention to detail and accuracy in documentation.

Responsibilities

• Prepare and process import and export documentation (invoices, packing lists, shipping paperwork).
• Coordinate shipments with freight forwarders and logistics providers.
• Monitor delivery schedules and provide updates to customers and internal stakeholders.
• Ensure customs documentation is accurate and compliant.
• Maintain ERP and internal records.
• Liaise with suppliers and overseas customers on orders and shipment status.
• Resolve delivery, documentation and customs-related queries.
• Support operations and logistics team with administrative tasks.

Skills

Attention to detail

Communication skills

IT skills

Multitasking

Tools

ERP systems

MS Office

Stock management systems

Job description

Import / Export Administrator

Haywards Heath - Monday to Friday, 9:00am - 5:00pm - Up to £30,000 per annum

The Role

We are recruiting for an organised and detail-focused Import / Export Administrator to join a busy and growing business based in Haywards Heath. This is an excellent opportunity for someone with administration, logistics, supply chain or international shipping experience looking to develop their career within a fast-paced environment.

Key Responsibilities

• Prepare and process import and export documentation including commercial invoices, packing lists and shipping paperwork
• Coordinate shipments with freight forwarders, couriers and external logistics providers
• Monitor delivery schedules and provide updates to customers and internal stakeholders
• Ensure customs and shipping documentation is accurate and compliant
• Maintain and update records on ERP and internal systems
• Liaise with suppliers and overseas customers regarding orders and shipment status
• Resolve delivery, documentation and customs-related queries
• Support the wider operations and logistics team with administrative tasks and reporting

About You

• Previous administration experience within import/export, logistics, shipping, supply chain or customer operations
• Strong attention to detail and accuracy when handling documentation
• Confident communicator, both written and verbal
• Good IT skills, including Microsoft Office applications
• Able to manage multiple tasks and prioritise workloads effectively
• Experience using ERP, stock management or logistics systems would be advantageous
• Knowledge of import/export procedures, customs documentation or international shipping regulations would be beneficial but not essential

What's on Offer

• Salary up to £30,000 depending on experience
• Monday to Friday working hours, 9:00am - 5:00pm
• Free onsite parking
• Supportive team environment
• Training and development opportunities
• Long-term career prospects within a growing business

Equal Opportunity and Compliance

Office Angels is an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.