Import Export Administrator

First Call Contract Services, Ltd.; Greater London; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Weekly pay

Comprehensive training

Career opportunities

Full-time ongoing opportunity

Job summary

First Call Contract Services, Ltd. is seeking an Import & Export Administrator to join our Feltham-based customs team. This fast-paced role requires meticulous handling of customs documentation and timely declarations to ensure smooth shipments through customs.

You will process import/export paperwork, verify information, and liaise with internal teams and external partners. Applicants should have strong MS Office skills, attention to detail, and the ability to multitask in a busy setting.

Qualifications

• Previous administration experience, ideally within logistics, freight or customs.
• Good understanding of import and export procedures and documentation.
• Strong Microsoft Office skills, including Word, Excel and Outlook.
• Excellent data entry skills and attention to detail.
• Ability to multitask and work in a fast-paced environment.
• Strong organisational and problem-solving skills.
• Excellent communication skills.

Responsibilities

• Prepare and process import and export customs documentation.
• Ensure customs declarations are completed accurately and on time.
• Verify shipment information and supporting documentation.
• Enter and maintain accurate data across customs systems.
• Liaise with internal departments and external partners to resolve customs queries.
• Monitor customs entries and assist in resolving clearance issues.
• Ensure compliance with customs procedures and company processes.
• Support the wider customs and operations teams with administrative duties.
• Maintain accurate records and meet strict operational deadlines.

Skills

Administration

Logistics

Customs procedures

MS Office

Job description

Import & Export Administrator

Location: Feltham

Pay: £13.66 per hour increasing to £15.12 per hour based on hours of work. Overtime paid in addition.

Hours: AM / PM & Night Shifts, including weekends Shfits are fixed

Join the Team Behind International Parcel Movements

We’re looking for a detail-oriented Import Export Administrator to join the busy Customs Team based in Feltham.

This is a fast-paced role where accuracy and organisation are essential. You’ll be responsible for processing customs documentation, supporting import and export activities, and ensuring shipments move efficiently through customs processes.

If you enjoy working under pressure, have excellent administration skills and are confident using Microsoft Office, we’d love to hear from you.

What You’ll Be Doing

• Prepare and process import and export customs documentation.
• Ensure customs declarations are completed accurately and on time.
• Verify shipment information and supporting documentation.
• Enter and maintain accurate data across customs systems.
• Liaise with internal departments and external partners to resolve customs queries.
• Monitor customs entries and assist in resolving clearance issues.
• Ensure compliance with customs procedures and company processes.
• Support the wider customs and operations teams with administrative duties.
• Maintain accurate records and meet strict operational deadlines.

What We’re Looking For

• Previous administration experience, ideally within logistics, freight or customs.
• Good understanding of import and export procedures and documentation.
• Strong Microsoft Office skills, including Word, Excel and Outlook.
• Excellent data entry skills and attention to detail.
• Ability to multitask and work in a fast-paced environment.
• Strong organisational and problem-solving skills.
• Excellent communication skills.

Desirable Experience

• Knowledge of CDS (Customs Declaration Service).
• Understanding of Incoterms, tariff classifications and customs valuation.
• Experience using NCTS or NES systems.

What’s in It for You?

• Night Shifts @ £14.62 per hour, increasing to £15.12 per hour
• Day Shifts @ £13.66 per hour to £14.16 per hour.
• Full-time ongoing opportunity.
• Weekly pay.
• Comprehensive training.
• Career opportunities within one of the UK’s leading parcel delivery networks.

Please Note: Due to peak operational requirements, annual leave cannot normally be taken between late November and mid-January.

All applicants must be willing to undergo aviation security screening, including a five-year background check, criminal record check and any other pre-employment checks required under UK aviation security regulations.