Import Coordinator

ALS Recruiting Ltd; Greater London; On-site; GBP 35,000 - 40,000; Full time

Benefits offered by this job

Bonus paid 2x annually

Life Insurance

Death in Service Insurance

Paid overtime

Personalised training and development

Job summary

ALS Recruiting Ltd is recruiting an Import Clerk in Greater London to join a progressive freight forwarder. The role offers a basic salary of 35k-40k, with a bonus paid twice yearly, and a 37.5 hour week (Mon-Fri 09:00-17:30).

Other benefits include paid overtime and a personalised training and development programme. Key duties include arranging import shipments from worldwide origins, coordinating collections with transport partners, liaising with clients and internal teams, and processing

Qualifications

• Minimum 1 year experience in a similar function in the freight forwarding industry.

Responsibilities

• Arranging import shipments from worldwide origins.
• Arranging collections with selected transport companies.
• Liaising with clients and other branches, sales departments, hauliers, etc.
• Providing excellent customer service to import customers.
• Handling order traces, checking documentation, commercial invoices, processing pre-alerts from overseas offices.
• Completion of import customs entries
• Experience at communicating with shipping lines, airlines and transport companies.

Skills

Team player

Customer service

Communication

Job description

Exciting and progressive Freight Forwarder looking to add an Import Clerk to their team, exciting and team work orientated working environment promoting development and progression!

Package

• Basic Salary 35k - 40k (dependent on experience)
• Bonus paid 2x annually
• 37.5 hours per week
• Monday to Friday 0900-1730hrs
• Paid overtime
• Personalised training and development program
• Life Insurance
• Death in Service Insurance

Job Description

• Arranging import shipments from worldwide origins.
• Arranging collections with selected transport companies.
• Liaising with clients and other branches,sales departments, hauliers, etc.
• Providing excellent customer service to import customers.
• Handling order traces, checking documentation, commercial invoices, processing pre-alerts from overseas offices.
• Completion of import customs entries
• Experience at communicating with shipping lines, airlines and transport companies.

Candidate Specification

• Minimum 1 year experience in a similar function in the freight forwarding industry.
• Team player together with ability to work on own initiative.
• Tactfully handle customer queries / excellent telephone manner.
• Stay calm and focused under pressure.
• Any experience with Air Freight, Sea / Ocean Freight or Road Freight