Import 4 days on 4 days off Clerk

Jobs4; Greater London; On-site; GBP 25,000 - 32,000; Full time

Job summary

Freightserve Recruitment are seeking an Import 4 days on 4 days off Operator for a major Freight Forwarder in the Heathrow area. You will handle pre-alerts, import customs entries and origin management while supporting busy teams.

Working hours are 7am–7pm on a 4-on/4-off cycle, with responsibility for high volumes, customer liaison by email and phone, and accurate data updating across systems.

Qualifications

• Proactively action duties on a daily basis, supporting the team during times of absence or holidays.
• Customer Service
• Able to process different types of customs entries
• Accuracy
• Able to handle multiple customers & clearances each day
• Financial Awareness
• Able to work using their own initiative
• Manage customer issues and the ability to deal with minor issues, disputes, or complaints.
• Outstanding Customer Service

Responsibilities

• Pre-Alerts
• Completing Import Customs entries
• Origin management
• Transport Deliveries
• Internal / external communication
• Liaising with Customers through Email and Telephone.
• Job costing and Invoicing
• Updating system
• Managing High Volume of import shipments
• Assist customer with their Supply Chain
• Managing Information Flow between Systems
• Manage Origin Offices

Skills

Customer Service

Accuracy

Financial Awareness

Own initiative

Handling multiple customers & clearanc

Job description

Job Description

Freightserve recruitment are looking for a Import 4 days on 4 days off Operator for a major Freight Forwarder based in the Heathrow area.

Responsibilities:-

• Pre-Alerts
• Completing Import Customs entries
• Origin management
• Transport Deliveries
• Internal / external communication
• Liaising with Customers through Email and Telephone.
• Job costing and Invoicing
• Updating system
• Managing High Volume of import shipments
• Assist customer with their Supply Chain
• Managing Information Flow between Systems
• Manage Origin Offices

Skills required:-

• Proactively action duties on a daily basis, supporting the team during times of absence or holidays.
• Customer Service
• Able to process different types of customs entries
• Accuracy
• Able to handle multiple customers & clearances each day
• Financial Awareness
• Able to work using their own initiative
• Manage customer issues and the ability to deal with minor issues, disputes, or complaints.
• Outstanding Customer Service

Working hours are 4 days on 4 days off 7am - 7pm

As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.