Implementation & Data Coordinator

Hales Group; England; On-site; GBP 18,000 - 23,000; Full time

Job summary

Hales Group is seeking an Implementation Support Officer in Lowestoft, Suffolk. The role is full-time, Monday to Friday, 9:00am–17:00pm (finish at 16:30 on Fridays), on a temporary ongoing assignment with an immediate start, offering £14.82 per hour.

You will help with delivery of a large-scale operational improvement programme, coordinating resources, supporting data processes and ensuring smooth governance and communication across teams.

Qualifications

• Strong administrative experience.
• Confident using IT systems for data entry, reporting and document management.
• Excellent organisational skills with the ability to manage multiple priorities.
• Strong interpersonal and communication abilities.
• Ability to adapt quickly and switch between varied tasks.
• Problem solving skills and initiative in a fast paced environment.
• Ability to work collaboratively across departments.
• Understanding of GDPR and confidentiality requirements.

Responsibilities

• Act as a liaison between internal teams, ensuring clear communication and fast issue resolution.
• Review, record and maintain programme data using Outlook and Excel, escalating complex queries when required.
• Manage procurement and distribution of PPE and essential resources, maintaining accurate stock levels and supplier communication.
• Communicate effectively with managers, operational staff, customers and members of the public to resolve queries.
• Maintain accurate documentation and records.
• Prepare reports for managers and stakeholders.
• Carry out practical and administrative tasks to support programme delivery.
• Ensure compliance with governance, GDPR, data protection and health & safety requirements.
• Promote organisational values and behaviours in all aspects of work.

Skills

Admin experience

IT systems

Organisational skills

Interpersonal skills

Adaptability

Problem solving

Collaboration

GDPR awareness

Job description

Hales Group is seeking an Implementation Support Officer in Lowestoft, Suffolk. The role is full-time, Monday to Friday, 9:00am–17:00pm (finish at 16:30 on Fridays), on a temporary ongoing assignment with an immediate start, offering £14.82 per hour.

You will help with delivery of a large-scale operational improvement programme, coordinating resources, supporting data processes and ensuring smooth governance and communication across teams.