Impactful Progression Coach for Restart Scheme

Serco Limited; Birmingham; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

25 days holiday

Pension up to 6%

Internal courses and apprenticeships

Employee assistance programme

Wellbeing support

Job summary

Serco Limited is seeking a Progression Job Coach to join our Employment, Skills and Enterprise team in Birmingham. You will support people on the Restart Scheme to overcome barriers to employment, build confidence, and move into sustainable work.

Your work has purpose, helping individuals achieve positive outcomes while creating a positive impact on communities. You'll manage a caseload, deliver one-to-one coaching, help with CVs and applications, and build trusted relationships with

Qualifications

• Experience in coaching, mentoring or supporting individuals into employment or education.
• Good understanding of the Welsh language.

Responsibilities

• Manage a caseload of participants through the Restart journey from engagement to sustained employment.
• Deliver one-to-one coaching, needs assessments and tailored action plans to address barriers to work.
• Provide practical employability support including CV writing, job applications, interview preparation and job search techniques.
• Build strong, trust-based relationships with participants and motivate them to achieve goals.
• Work with employers and internal teams to identify opportunities and match participants to roles.
• Maintain accurate records and ensure compliance with contract requirements.

Skills

Coaching experience

Mentoring

Interpersonal skills

Communication skills

Job description

Serco Limited is seeking a Progression Job Coach to join our Employment, Skills and Enterprise team in Birmingham. You will support people on the Restart Scheme to overcome barriers to employment, build confidence, and move into sustainable work.

Your work has purpose, helping individuals achieve positive outcomes while creating a positive impact on communities. You'll manage a caseload, deliver one-to-one coaching, help with CVs and applications, and build trusted relationships with