Impactful Operations & Governance Coordinator

Project People; Reading; On-site; GBP 28,000 - 36,000; Full time

Job summary

MBNL is seeking a proactive Business Support Coordinator to provide operational, governance and business support across the organisation. This role involves coordinating activities, improving processes and ensuring smooth day-to-day operations in collaboration with leaders, colleagues and suppliers.

You'll build strong relationships, deliver responsive, customer-focused service, and help teams achieve their goals in a dynamic environment.

Qualifications

• Experience in a business support, administration or coordination role.
• Strong organisational skills with the ability to manage multiple priorities.
• Experience coordinating meetings, managing actions and handling stakeholder communications.
• Excellent relationship-building and stakeholder management skills.
• Ability to work independently and remain calm in a fast-paced environment.
• High levels of professionalism, discretion and attention to detail.
• A proactive, solutions-focused approach and continuous improvement mindset.
• A genuine passion for helping people and delivering great service.

Responsibilities

• Support employee engagement initiatives, events, volunteering activities and recognition programmes.
• Coordinate executive and departmental communications.
• Organise meetings, governance forums, leadership events and business activities.
• Prepare agendas, presentations, reports, briefing packs and meeting documentation.
• Track actions, decisions, risks and dependencies to ensure timely follow-up.
• Coordinate business planning, reporting and governance activities.
• Manage purchase orders, supplier administration and business support services.
• Support office operations, facilities and workplace administration.
• Assist with health, safety, wellbeing and emergency response activities.
• Identify opportunities to improve processes and enhance service delivery.
• Provide a proactive and customer-focused support service to leaders and teams.

Job description

MBNL is seeking a proactive Business Support Coordinator to provide operational, governance and business support across the organisation. This role involves coordinating activities, improving processes and ensuring smooth day-to-day operations in collaboration with leaders, colleagues and suppliers.

You'll build strong relationships, deliver responsive, customer-focused service, and help teams achieve their goals in a dynamic environment.