Business Support Coordinator

Project People; Reading; On-site; GBP 28,000 - 36,000; Full time

Job summary

MBNL is seeking a proactive Business Support Coordinator to provide operational, governance and business support across the organisation. This role involves coordinating activities, improving processes and ensuring smooth day-to-day operations in collaboration with leaders, colleagues and suppliers.

You'll build strong relationships, deliver responsive, customer-focused service, and help teams achieve their goals in a dynamic environment.

Qualifications

• Experience in a business support, administration or coordination role.
• Strong organisational skills with the ability to manage multiple priorities.
• Experience coordinating meetings, managing actions and handling stakeholder communications.
• Excellent relationship-building and stakeholder management skills.
• Ability to work independently and remain calm in a fast-paced environment.
• High levels of professionalism, discretion and attention to detail.
• A proactive, solutions-focused approach and continuous improvement mindset.
• A genuine passion for helping people and delivering great service.

Responsibilities

• Support employee engagement initiatives, events, volunteering activities and recognition programmes.
• Coordinate executive and departmental communications.
• Organise meetings, governance forums, leadership events and business activities.
• Prepare agendas, presentations, reports, briefing packs and meeting documentation.
• Track actions, decisions, risks and dependencies to ensure timely follow-up.
• Coordinate business planning, reporting and governance activities.
• Manage purchase orders, supplier administration and business support services.
• Support office operations, facilities and workplace administration.
• Assist with health, safety, wellbeing and emergency response activities.
• Identify opportunities to improve processes and enhance service delivery.
• Provide a proactive and customer-focused support service to leaders and teams.

Job description

Support leaders. Enable teams. Keep the business moving.

MBNL is looking for a proactive and highly organised Business Support Coordinator to provide professional operational, governance and business support across the organisation. This is a varied role where you'll work closely with leaders, colleagues, suppliers and shareholders, helping to coordinate activities, improve processes and ensure the smooth running of day-to-day business operations.

You'll be a trusted point of contact, building strong relationships across the business and delivering a responsive, customer-focused service that helps people achieve their goals.

What you'll be doing

• Supporting employee engagement initiatives, events, volunteering activities and recognition programmes.
• Coordinating executive and departmental communications.
• Organising meetings, governance forums, leadership events and business activities.
• Preparing agendas, presentations, reports, briefing packs and meeting documentation.
• Tracking actions, decisions, risks and dependencies to ensure timely follow-up.
• Coordinating business planning, reporting and governance activities.
• Managing purchase orders, supplier administration and business support services.
• Supporting office operations, facilities and workplace administration.
• Assisting with health, safety, wellbeing and emergency response activities.
• Identifying opportunities to improve processes and enhance service delivery.
• Providing a proactive and customer-focused support service to leaders and teams.

What we're looking for

• Experience in a business support, administration or coordination role.
• Strong organisational skills with the ability to manage multiple priorities.
• Experience coordinating meetings, managing actions and handling stakeholder communications.
• Excellent relationship-building and stakeholder management skills.
• Ability to work independently and remain calm in a fast-paced environment.
• High levels of professionalism, discretion and attention to detail.
• A proactive, solutions-focused approach and continuous improvement mindset.
• A genuine passion for helping people and delivering great service.

We'd especially like to hear from you if you have experience with

• Employee engagement events or internal communications.
• Office management, facilities or workplace services.
• Supporting senior leaders within a complex organisation.
• Governance, reporting or business planning activities.

This is an opportunity to play a central role in supporting the business and enhancing the employee experience. You'll work with a wide range of stakeholders, contribute to key business activities and help create an efficient, professional and collaborative working environment.