Impactful Housing Team Lead (Part-Time)

Response; Oxford; On-site; GBP 33,000 - 38,000; Part time

Benefits offered by this job

37 days annual leave (including bank)

Fully funded training and professional

Blue Light Card discounts

Free counselling and wellbeing support

Cycle to Work Scheme

Enhanced family‑friendly leave

£500 Refer‑a‑Friend bonus

Health cash plan

NHS‑approved wellbeing app

Free DBS and flu jab

Job summary

Response in Oxford is seeking a Housing Team Manager to lead a dedicated team at AG Palmer House in Littlemore. You’ll guide staff, champion person-centred support, and create environments where residents feel safe, respected and empowered to move forward.

You’ll work on tenancy sustainment, KPIs, and partnerships with commissioners, delivering trauma-informed, housing‑led recovery. This role combines leadership, compassion and strategic oversight to improve outcomes for people facing housing

Qualifications

• Experience in housing, tenancy sustainment or support services.
• Calm, adaptable and confident working with people with complex needs.
• Strong communication and relationship-building skills.
• Organised, proactive and able to manage competing priorities.
• Leads with empathy, fairness and respect.
• Motivated by making a difference in your community.

Responsibilities

• Lead, inspire and support Housing Support Workers
• Oversee tenancy processes from referrals to sustainment
• Monitor KPIs shaping service quality
• Build relationships with commissioners, partners and community organisations
• Ensure residents receive person-centred, trauma-informed support
• Champion resident involvement, voices shape services
• Maintain compliance with housing law, safeguarding and health & safety
• Support audits, inspections and continuous improvement
• Contribute to policy and service development
• Deputise for the Housing & Income Manager when needed

Job description

Response in Oxford is seeking a Housing Team Manager to lead a dedicated team at AG Palmer House in Littlemore. You’ll guide staff, champion person-centred support, and create environments where residents feel safe, respected and empowered to move forward.

You’ll work on tenancy sustainment, KPIs, and partnerships with commissioners, delivering trauma-informed, housing‑led recovery. This role combines leadership, compassion and strategic oversight to improve outcomes for people facing housing