Impactful Flexible Housing Duty Worker (Casual)

YMCA Robin Hood Group; Worksop; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

DBS check funded by YMCA

Training and development opportunities

Job summary

YMCA Robin Hood Group in Worksop is seeking Housing Duty Workers to provide flexible cover for holidays, sickness and busy periods in our hostel. You will support residents, respond to emergencies and handle day-to-day tasks to keep the building running smoothly.

Shifts include days, evenings, nights and weekends, offering substantial flexibility to fit around other commitments. Training and DBS checks are provided as part of the role.

Qualifications

• Experience in supported housing with vulnerable adults and young people is preferred.
• Ability to stay calm and act decisively in emergencies.
• Strong communication and boundary-setting with residents and professionals.

Responsibilities

• Provide advice and assistance to residents.
• Collect rent payments and handle related queries or charges.
• Respond to fire alarms and incidents, coordinating with agencies as needed.
• Assist with duties to maintain building upkeep and safety.
• Signpost residents to other agencies for support.

Skills

Empathy

Communication skills

Conflict management

Teamwork

Initiative

Emergency response

Job description

YMCA Robin Hood Group in Worksop is seeking Housing Duty Workers to provide flexible cover for holidays, sickness and busy periods in our hostel. You will support residents, respond to emergencies and handle day-to-day tasks to keep the building running smoothly.

Shifts include days, evenings, nights and weekends, offering substantial flexibility to fit around other commitments. Training and DBS checks are provided as part of the role.