Impactful Employment Support Associate – Restart

SHROPSHIRE COUNCIL; Shrewsbury; On-site; GBP 21,000 - 26,000; Full time

Job summary

Shropshire Council’s Enable Restart ESA is seeking an Employment Support Assistant to help people with disabilities and long-term unemployed into work. The role requires excellent IT, administration and telephone skills, plus a strong customer service focus and good interpersonal abilities.

You will work under pressure in a supportive team environment. A good level of education is expected, with opportunities to develop skills and gain experience within a rewarding and challenging setting.

Qualifications

• Must have excellent IT, administration and telephone skills.
• Strong customer service focus and a good communicator with effective inter-personal skills.
• Ability to work under pressure and meet deadlines.
• Possess a good level of education and willingness to learn.

Responsibilities

• Support people with disabilities and long-term unemployed into employment.
• Provide high-quality customer service and communicate clearly to achieve positive outcomes.
• Assist the team with administrative tasks and general office duties.

Skills

IT skills

Administration

Telephone skills

Customer service

Communication

Inter-personal skills

Working under pressure

Education

Good level of education

Job description

Shropshire Council’s Enable Restart ESA is seeking an Employment Support Assistant to help people with disabilities and long-term unemployed into work. The role requires excellent IT, administration and telephone skills, plus a strong customer service focus and good interpersonal abilities.

You will work under pressure in a supportive team environment. A good level of education is expected, with opportunities to develop skills and gain experience within a rewarding and challenging setting.