Impactful Emergency Housing Officer – Hostels & Support

Blackpool Coastal Housing Ltd; Lancashire; On-site; GBP 33,000 - 35,000; Full time

Benefits offered by this job

Competitive pay

26 days annual leave

Local Government Pension Scheme

Wellbeing program

Vivup discounts

Health plan options

Credit Union access

Employee Assistance Programme

Training & development opportunities

Flu vaccinations

Job summary

Blackpool Coastal Housing Ltd is seeking an Emergency Housing Officer to join our Emergency Housing Service in Blackpool. You will provide daytime staffing across hostels and dispersed sites, ensuring tenancy management and housing-related support for homeless clients with varying needs.

The role requires strong organisation, liaison with agencies, and the ability to work independently. Some bank holiday work and travel between sites are expected. CIH qualification is desirable.

Qualifications

• 3 GCSEs (or equivalent) including Maths and English at grade 4/C or above.
• CIH qualification desirable or willingness to work towards it.

Responsibilities

• Carry out tenancy management across BCH hostels and dispersed accommodation.
• Manage day-to-day operations of emergency housing sites.
• Provide housing-related support to homeless clients with diverse needs.
• Conduct health, safety and wellbeing checks and risk assessments.
• Liaise with partner agencies to help clients access services.
• Perform necessary administrative tasks and maintain records.

Skills

People skills

Decisive

Customer focus

Education

GCSEs including Maths & English

Tools

Microsoft Office

Job description

Blackpool Coastal Housing Ltd is seeking an Emergency Housing Officer to join our Emergency Housing Service in Blackpool. You will provide daytime staffing across hostels and dispersed sites, ensuring tenancy management and housing-related support for homeless clients with varying needs.

The role requires strong organisation, liaison with agencies, and the ability to work independently. Some bank holiday work and travel between sites are expected. CIH qualification is desirable.