Emergency Housing Operations Lead

Blackpool Skip Hire Ltd.; Lancashire; Ibrido; GBP 36.000 - 38.000; Tempo pieno

Descrizione del lavoro

Blackpool Coastal Housing (BCH) is seeking an inspirational Emergency Housing Team Leader to support Emergency Housing Officers and ensure high-quality accommodation across Blackpool. You will manage day-to-day hostel operations, supervise staff, recruit and induct new team members, and work with partners across housing benefits, options and statutory agencies to deliver a safe and responsive service.

Applicants should have extensive social housing experience, safeguarding knowledge, and

Competenze

• Minimum of 3 GCSEs (C/4 or above) including Maths and English.
• Customer care or professional housing qualification desirable.

Mansioni

• Oversee day-to-day operations at the hostels to ensure safe, effective service delivery.
• Provide line management to Emergency Housing Officers: supervision, appraisal, recruitment and induction.
• Plan, delegate and monitor workloads; coach and support the team.
• Collaborate with housing benefit, housing options, social services and agencies; contribute to liaison meetings.
• Ensure compliance with health and safety procedures and risk assessments.

Conoscenze

Leadership

People management

Communication

Crisis management

Safeguarding

Partnership working

Formazione

GCSEs (Maths & English)

Descrizione del lavoro

Blackpool Coastal Housing (BCH) is seeking an inspirational Emergency Housing Team Leader to support Emergency Housing Officers and ensure high-quality accommodation across Blackpool. You will manage day-to-day hostel operations, supervise staff, recruit and induct new team members, and work with partners across housing benefits, options and statutory agencies to deliver a safe and responsive service.

Applicants should have extensive social housing experience, safeguarding knowledge, and