Impactful Admin & Data Coordinator (Recovery)

Recovery Connections; Tees Valley; On-site; GBP 25,000 - 28,000; Full time

Job summary

Recovery Connections is seeking an organised Administrator to join the Darlington team on a full-time contract internship. The role supports service operations, ensures accurate recording of information and delivers excellent customer service within a recovery-focused organisation.

The position involves handling referrals, data entry, IT support, and maintaining information governance standards while providing a welcoming first point of contact for visitors and partner organisations.

Qualifications

• Strong administration and organisational skills.
• Excellent IT skills and confidence with software packages.
• Experience in health, social care, charity or community services.
• Knowledge of substance use, recovery, or related social exclusion challenges.

Responsibilities

• Provide high-quality administrative support to the Darlington service and central teams.
• Coordinate referrals, ensuring information is recorded accurately and processed promptly.
• Manage correspondence, data entry and record keeping.
• Organise electronic and paper filing systems to ensure information is stored securely and can be accessed when needed.
• Help maintain effective IT, telecommunications and office systems.
• Act as a key contact for ICT issues and support colleagues with day-to-day systems.
• Ensure accurate data collection and reporting in line with organisational and contractual requirements.
• Support the maintenance of information governance standards and data quality.
• Provide a professional and welcoming first point of contact for visitors, people accessing services and partner organisations.
• Handle telephone calls and enquiries efficiently and sensitively.
• Share information appropriately and in accordance with confidentiality and information sharing requirements.
• Support the management of petty cash, invoices and service administration systems.
• Help monitor building maintenance issues and support the upkeep of service facilities.
• Assist with preparing documents, reports, presentations and meeting paperwork.

Skills

Administration

Organisational skills

IT skills

Communication skills

Teamwork

Confidentiality

Tools

Microsoft Office

Data management software

Job description

Recovery Connections is seeking an organised Administrator to join the Darlington team on a full-time contract internship. The role supports service operations, ensures accurate recording of information and delivers excellent customer service within a recovery-focused organisation.

The position involves handling referrals, data entry, IT support, and maintaining information governance standards while providing a welcoming first point of contact for visitors and partner organisations.