Impact-Driven Solutions Consultant (Post-Sales)

NAVEX; Greater London; Hybrid; GBP 45,000 - 55,000; Full time

Job summary

NAVEX is seeking a skilled Professional Services Consultant for a hybrid role in Greater London. You will guide customers from discovery to go-live, configure NAVEX solutions, manage timelines, and ensure adoption while coordinating cross-functional resources.

Requirements include a Bachelor's degree or equivalent, 3+ years in consulting and software implementation, fluent French, and BPM/SaaS experience. Travel 10–15% may be required.

Qualifications

• Bachelor’s Degree or equivalent experience.
• 3+ years of consulting and software implementation experience; Ethics & Compliance industry experience in Training, Policy or Ethics a plus
• Fluent in French
• Experience with business process management and SaaS delivery models; creating documentation
• Strong analytical and decision-making ability; gathering requirements and solution proposals
• Excellent organisational and interpersonal skills; able to work with cross-functional remote team
• Self-motivated with ability to work under tight deadlines and respond to changing environments
• Proven project management, planning and presentation skills
• Experience presenting using web tools
• Culture agility and AI readiness to elevate work and outcomes

Responsibilities

• Partner with customers to evaluate systems and map requirements to implementations
• Lead customer implementations from discovery through go-live
• Serve as primary project manager for timelines, risks, milestones, and communications
• Manage multiple projects with minimal supervision
• Coordinate cross-functional teams through the project lifecycle
• Understand NAVEX software architecture and present products to customers
• Utilise Salesforce and PSA tools to optimize Sales and Project Management
• Travel 10–15% may be required

Skills

French (Fluent)

Project management

Remote collaboration

Requirements gathering

Analytical thinking

Education

Bachelor’s degree or equivalent

Tools

Salesforce

PSA tools

Job description

NAVEX is seeking a skilled Professional Services Consultant for a hybrid role in Greater London. You will guide customers from discovery to go-live, configure NAVEX solutions, manage timelines, and ensure adoption while coordinating cross-functional resources.

Requirements include a Bachelor's degree or equivalent, 3+ years in consulting and software implementation, fluent French, and BPM/SaaS experience. Travel 10–15% may be required.