Solutions Consultant

NAVEX Global, Inc.; Greater London; Hybrid; GBP 51,000 - 69,000; Full time

Job summary

NAVEX Global, Inc. in London region is seeking a Senior Solutions Consultant to drive post-sale value across our GRC platform. You will assess customer needs, design, and implement solutions while coordinating with sales, product, and support teams.

The role requires 5+ years in consulting and SaaS delivery, strong project management, and the ability to translate business requirements into effective outcomes. Travel up to 10% within Europe is expected.

Qualifications

• 5+ years of proven consulting and SaaS implementation experience.
• Experience with business process management and SaaS delivery models.
• Strong project management, planning, and scoping experience, ideally using Professional Services Automation tools.
• Excellent organisational, communication, and interpersonal skills, with the ability to collaborate across remote, cross-functional teams and coordinate project escalations.

Responsibilities

• Work directly with customers to evaluate existing systems, processes and needs to analyse, recommend, design and implement best-practises for NAVEX’s GRC platform.
• Manage multiple projects and responsibilities simultaneously and consistently.
• Analyse and map customer business requirements to implementation objectives and the defined Scope of Work.
• Collaborate cross-functionally with product, customer success and support as well as pre-sales teams.
• Effectively report and communicate to project teams, including customer stakeholders and internal management teams.
• Develop and maintain a deep understanding of the functional architecture of NAVEX’s GRC Platform.
• Develop and initiate project plans and customer documentation to increase effectiveness, awareness and adoption.
• Present NAVEX’s products and services to customers while providing functional and technical expertise.
• Utilise Salesforce.com and PSA tools to optimise Sales and Project Management activities.
• 10% European travel, including overnight stays, may be required.

Tools

Salesforce.com

PSA tools

Job description

At NAVEX, we’re transforming the world—making it safer, more ethical, and ensuring every voice is heard. That’s real impact.

Our high-performance culture is driven by our values . We move withspeed, passion and purpose — as one team. We are bold in our ideas, accountable in our actions, and committed to doing the right things right.

We are the worldwide leader in governance, risk and compliance management software and services. Our solutions are informed, driven and refined by direct feedback from our customers, the industry’s largest community of GRC technology users. Our solutions are built to work in concert and help make organisations more resilient.

As a Senior Solutions Consultant and member of the Professional Services Organisation, you will help NAVEX’s customers maximise the value of their investment in our governance, risk, and compliance management solutions and services. You will work directly with our existing and new customers post sale to assess the potential impact of NAVEX’s solutions, identify specific business requirements and successfully implement our solution for these organisations.

You’ll thrive in this hybrid role surrounded by an engaged, collaborative team deeply committed to your success. Join us and help shape what’s next!

What you’ll get:

• Meaningful Purpose.Your work helps organizations operate with integrity and protect their people—at a scale few companies can match.
• High-Performance Environment.We move with urgency, set ambitious goals, and expect excellence. You’ll be trusted with real ownership and supported to do the best work of your career.
• Candid, Supportive Culture.We communicate openly, challenge ideas—not people—and value teammates who embrace bold thinking and continuous improvement.
• Growth That Matters.You can count on authentic feedback, strong accountability, and leaders invested in your success so you can achieve real growth.
• Rewards for Results.We provide clear, competitive compensation designed to recognize measurable outcomes and real impact.

What you’ll do:

• Work directly with our customers to evaluate existing systems, process and/or user needs to analyse, recommend, design and implement best-practises associated to our GRC platform
  
• Manage multiple projects and responsibilities simultaneously and consistently
  
• Analyse and map customer business requirements to implementation objectives and the defined Scope of Work
• Collaborate cross-functionally with product, customer success and support as well as pre-sales teams
  
• Effectively report and communicate to project teams, including customer stakeholders and internal management teams
• Develop and maintain a deep understanding of the functional architecture of NAVEX’s GRC Platform
  
• Develop and initiate project plans and customer documentation to increase effectiveness, awareness and adoption
• Present NAVEX’s products and services to customers while providing functional and technical expertise
• Utilise company Salesforce.com and Professional Service Automation tools to optimise Sales and Project Management activities
• 10% European travel, including overnight stays, may be required

What you’ll bring:

• 5+ years of proven consulting and SaaS implementation experience
• Experience with business process management and SaaS delivery models
  
• Strong analytical and decision-making ability
  
• Ability to analyse business requirements and translate them into effective implementation outcomes
  
• Strong project management, planning, and scoping experience, ideally using Professional Services Automation tools
  
• Excellent organisational, communication, and interpersonal skills, with the ability to collaborate across remote, cross-functional teams and coordinate project escalations
  
• Strong presentation skills, with experience conducting meetings and presentations using web-based tools
  
• Demonstrated accountability, customer focus, and ability to drive results while building trust
  
• Governance, risk, or compliance management industry experience a plus
  
• Culture Agility. Comfort working in a fast-paced, candid environment that values innovation, healthy debate, and follow-through
  
• AI Readiness. Curiosity and willingness to use AI and emerging technologies to elevate your work and deliver smarter outcomes
  
• Fuel performance and outcomes. Leverage your job competencies and champion NAVEX’s core values

Our side of the deal:

• We’ll be clear, we’ll move fast, and we’ll invest in your success. You deserve to be supported, challenged, and rewarded for the impact you make—and we commit to doing that every step of the way.
• The starting pay for this role is 60,000 GBP per annum. Discover how you can grow, lead, and make an impact by visiting our career page to learn more. NAVEX is an equal opportunity employer committed to including individuals of all backgrounds, including those with disabilities and veteran status.