Immersive Visitor Experience & Ticketing Assistant

Lux Entertainment S.p.A.; Greater London; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Flexible contracts for students

International working environment

Career development opportunities

Job summary

Balloon Museum in London is seeking a Visitor Experience & Ticketing Assistant to join our dynamic team. You will welcome visitors, help manage crowds, operate the ticket office and assist with daily operations in a fast-paced, international setting.

Fluent English is mandatory; additional languages are a plus. We offer flexible contracts for students, a vibrant international environment, and opportunities for professional growth within Balloon Museum.

Qualifications

• Excellent communication and interpersonal skills.
• Passion for art, culture, and visitor engagement.
• Positive attitude and strong customer service orientation.
• Ability to work in a fast-paced, international environment.
• Reliable, proactive, and flexible approach to work.
• Fluent English is mandatory; Proficiency in other languages will be considered a plus.

Responsibilities

• Welcoming visitors and providing exceptional customer service.
• Managing visitor flow throughout the exhibition.
• Supporting visitors during their museum experience.
• Providing basic cultural mediation and exhibition information.
• Operating the ticket office and cash register.
• Assisting with daily operational activities.

Skills

Customer service

Communication skills

Fluency in English

Multilingual bonus

Job description

Balloon Museum in London is seeking a Visitor Experience & Ticketing Assistant to join our dynamic team. You will welcome visitors, help manage crowds, operate the ticket office and assist with daily operations in a fast-paced, international setting.

Fluent English is mandatory; additional languages are a plus. We offer flexible contracts for students, a vibrant international environment, and opportunities for professional growth within Balloon Museum.