EVENT STAFF LONDON

Lux Entertainment S.p.A.; Greater London; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Flexible contracts for students

International working environment

Career development opportunities

Job summary

Balloon Museum in London is seeking a Visitor Experience & Ticketing Assistant to join our dynamic team. You will welcome visitors, help manage crowds, operate the ticket office and assist with daily operations in a fast-paced, international setting.

Fluent English is mandatory; additional languages are a plus. We offer flexible contracts for students, a vibrant international environment, and opportunities for professional growth within Balloon Museum.

Qualifications

• Excellent communication and interpersonal skills.
• Passion for art, culture, and visitor engagement.
• Positive attitude and strong customer service orientation.
• Ability to work in a fast-paced, international environment.
• Reliable, proactive, and flexible approach to work.
• Fluent English is mandatory; Proficiency in other languages will be considered a plus.

Responsibilities

• Welcoming visitors and providing exceptional customer service.
• Managing visitor flow throughout the exhibition.
• Supporting visitors during their museum experience.
• Providing basic cultural mediation and exhibition information.
• Operating the ticket office and cash register.
• Assisting with daily operational activities.

Skills

Customer service

Communication skills

Fluency in English

Multilingual bonus

Job description

Visitor Experience & Ticketing Assistant (m/f/d) - London - Event Staff

Location: Excel London

About Us

Balloon Museum is an international museum dedicated to inflatable contemporary art and immersive interactive installations. Following its outstanding success across three continents, Balloon Museum is now coming to London, bringing a unique artistic experience to UK.

We are looking for enthusiastic and customer-oriented individuals to join our Visitor Experience team and help create an unforgettable experience for every guest.

Key Responsibilities

• Welcoming visitors and providing exceptional customer service
• Managing visitor flow throughout the exhibition
• Supporting visitors during their museum experience
• Providing basic cultural mediation and exhibition information
• Operating the ticket office and cash register
• Assisting with daily operational activities

Requirements

• Excellent communication and interpersonal skills
• Passion for art, culture, and visitor engagement
• Positive attitude and strong customer service orientation
• Ability to work in a fast-paced, international environment
• Reliable, proactive, and flexible approach to work
• Fluent English is mandatory; Proficiency in other languages will be considered a plus.

What We Offer

• Full-time and part-time positions
• Flexible contracts suitable for students
• An inspiring international working environment
• Opportunities for professional development and career growth
• The chance to be part of one of the world's most innovative immersive art experiences
• Salary: £13.00 per hour

Equal Opportunity Statement