Immediate Start: Dynamic Customer Experience Adviser (Temp)

Allscreens Nationwide Ltd; Cheadle; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Weekly pay

Holiday pay

Office in Cheadle

Job summary

Allscreens Nationwide Ltd in Cheadle is seeking a Customer Experience Support Adviser to join our temporary team. You will handle customer enquiries by phone and email, assist with order amendments, delivery updates and stock queries while keeping records accurate in our internal system.

The role requires strong communication, attention to detail and the ability to multitask in a busy environment. Immediate availability and access to the office in Cheadle are preferred, with a competitive hourly

Qualifications

• Experience in customer service or administration.
• Excellent written and verbal communication.
• Comfort communicating with customers by phone.
• Strong attention to detail and accuracy.
• Good IT skills and quick learning of new systems.
• Proactive and organized, able to prioritise a busy workload.
• Experience within a B2B customer service environment would be advantageous.
• Immediately available for work and able to get to the office in Cheadle.

Responsibilities

• Handle customer enquiries via phone and email.
• Support customers with order amendments and delivery updates.
• Answer stock availability queries and general account enquiries.
• Maintain accurate records in the internal system.
• Collaborate with the wider team to resolve requests.

Skills

Customer service

Phone & email

Attention to detail

Multitasking

B2B experience

Job description

Allscreens Nationwide Ltd in Cheadle is seeking a Customer Experience Support Adviser to join our temporary team. You will handle customer enquiries by phone and email, assist with order amendments, delivery updates and stock queries while keeping records accurate in our internal system.

The role requires strong communication, attention to detail and the ability to multitask in a busy environment. Immediate availability and access to the office in Cheadle are preferred, with a competitive hourly