Immediate Maintenance Helpdesk Administrator -£32K

JAM Recruitment Ltd; Tipner; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Immediate start

3-month contract

Office-based role

Job summary

JAM Recruitment Ltd seeks an experienced Maintenance Helpdesk Administrator to join a busy facilities team in the Portsmouth area on a 3-month contract with an immediate start. You will log reactive maintenance jobs, coordinate engineers and subcontractors, update maintenance systems and liaise with clients to ensure work orders are completed efficiently.

Experience in a maintenance helpdesk or facilities management setting and proficiency with JobLogic or Concerto are ideal, along with strong

Qualifications

• Proven experience in a maintenance helpdesk or facilities administrator role.
• Experience using JobLogic or Concerto is essential.
• Strong organisation and communication skills.
• Proficient in Microsoft Office.

Responsibilities

• Log and allocate reactive maintenance jobs.
• Coordinate engineers and subcontractors to ensure service levels are achieved.
• Update and maintain records using maintenance software.
• Raise work orders and monitor jobs through to completion.
• Provide administrative support to the maintenance and facilities team.

Skills

Organisation

Communication

Data entry

Tools

JobLogic

Concerto

Job description

The Immediate Maintenance Helpdesk Administrator -£32K role in Portsmouth is a three-month contract, paying up to £32,000, with a start date of this coming Monday. This position involves managing reactive maintenance requests, allocating tasks to engineers, and coordinating subcontractors to ensure work orders are completed efficiently. You will update maintenance systems and liaise between the team and clients. The role suits someone with prior experience in a maintenance helpdesk, facilities management, or building services setting, and involves a full-time working pattern. Your key skills will include organisation, communication, and proficiency with maintenance software. This is a permanent contract, offering an immediate start for a candidate ready to contribute to a busy facilities operation.

Immediate Maintenance Helpdesk Administrator | Maintenance Controller Salary: Up to £32,000 Contract: 3-Month Contract (Immediate Start this coming Monday) Location: Portsmouth area

We''re recruiting for an experienced Maintenance Helpdesk Administrator to join a busy maintenance and facilities team on a 3-month contract with an immediate start. This role is ideal for candidates with experience working within a maintenance helpdesk, facilities management, property maintenance or building services environment. You''ll be responsible for logging reactive maintenance jobs, coordinating engineers, updating maintenance systems and ensuring work orders are completed efficiently.

Key Responsibilities

• Log and allocate reactive maintenance jobs.
• Coordinate engineers and subcontractors to ensure service levels are achieved.
• Update and maintain records using JobLogic or Concerto.
• Raise work orders and monitor jobs through to completion.
• Provide administrative support to the maintenance and facilities team.
• Maintain accurate data, reports and maintenance records.
• Liaise with clients, contractors and engineers regarding ongoing works.
• Ensure all maintenance requests are processed accurately and efficiently.

Requirements

• Previous experience in a Maintenance Helpdesk, Facilities Administrator, Maintenance Administrator, Maintenance Coordinator or Maintenance Controller role.
• Experience using JobLogic or Concerto is essential.
• Strong administration and data entry skills.
• Excellent organisational and communication skills.
• Ability to prioritise workloads in a fast-paced environment.
• Good working knowledge of Microsoft Office.

What's on Offer

• Salary up to £32,000.
• Immediate start.
• 3-month contract.
• Office-based role in the Portsmouth area.
• Friendly and supportive team environment.

Please note: To protect our client''s confidentiality, full company details and the exact office location will be shared with shortlisted applicants.