Immediate Start: Maintenance Helpdesk Administrator

JAM Recruitment Ltd; Portsmouth; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

3-month contract

Immediate start

Office-based role

Job summary

JAM Recruitment Ltd is recruiting for a Maintenance Helpdesk Administrator to join a busy maintenance and facilities team in the Portsmouth area on a 3-month contract with an immediate start. This role requires experience in maintenance helpdesk, facilities management, or building services and involves logging reactive maintenance jobs and coordinating engineers.

You will be responsible for updating maintenance systems, raising work orders, and ensuring tasks are completed efficiently while

Qualifications

• Previous experience in a Maintenance Helpdesk, Facilities Administrator, Maintenance Administrator, Maintenance Coordinator or Maintenance Controller role.
• Experience using JobLogic or Concerto is essential.
• Strong administration and data entry skills.
• Excellent organisational and communication skills.
• Ability to prioritise workloads in a fast-paced environment.
• Good working knowledge of Microsoft Office.

Responsibilities

• Log and allocate reactive maintenance jobs.
• Coordinate engineers and subcontractors to ensure service levels are achieved.
• Update and maintain records using JobLogic or Concerto.
• Raise work orders and monitor jobs through to completion.
• Provide administrative support to the maintenance and facilities team.
• Maintain accurate data, reports and maintenance records.
• Liaise with clients, contractors and engineers regarding ongoing works.
• Ensure all maintenance requests are processed accurately and efficiently.

Skills

Data entry

Organisational skills

Communication

Prioritisation

Tools

JobLogic

Concerto

Job description

JAM Recruitment Ltd is recruiting for a Maintenance Helpdesk Administrator to join a busy maintenance and facilities team in the Portsmouth area on a 3-month contract with an immediate start. This role requires experience in maintenance helpdesk, facilities management, or building services and involves logging reactive maintenance jobs and coordinating engineers.

You will be responsible for updating maintenance systems, raising work orders, and ensuring tasks are completed efficiently while