Maintenance Helpdesk Coordinator - Immediate Start

RGB Network; England; On-site; GBP 29,000 - 35,000; Full time

Job summary

RGB Network is seeking an experienced Maintenance Helpdesk Administrator to join our busy maintenance and facilities team on a 3-month contract with an immediate start in the Portsmouth area. You will log reactive maintenance jobs, coordinate engineers, and keep accurate maintenance records using JobLogic or Concerto.

This office-based role requires strong organisation, excellent communication, and proficiency with Microsoft Office.

Qualifications

• Experience in Maintenance Helpdesk, Facilities Administrator, or Maintenance Administrator roles.
• Experience using JobLogic or Concerto is essential.
• Strong administration and data entry skills.
• Excellent organisational and communication skills.
• Ability to prioritise workloads in a fast-paced environment.
• Good working knowledge of Microsoft Office.

Responsibilities

• Log and allocate reactive maintenance jobs.
• Coordinate engineers and subcontractors to meet service levels.
• Update and maintain records using JobLogic or Concerto.
• Raise work orders and monitor jobs through to completion.
• Provide administrative support to the maintenance and facilities team.
• Maintain accurate data, reports and maintenance records.
• Liaise with clients, contractors and engineers regarding ongoing works.
• Ensure maintenance requests are processed accurately and efficiently.

Skills

Data entry

Administration

Microsoft Office

Tools

JobLogic

Concerto

Job description

RGB Network is seeking an experienced Maintenance Helpdesk Administrator to join our busy maintenance and facilities team on a 3-month contract with an immediate start in the Portsmouth area. You will log reactive maintenance jobs, coordinate engineers, and keep accurate maintenance records using JobLogic or Concerto.

This office-based role requires strong organisation, excellent communication, and proficiency with Microsoft Office.