Imaging Field Service Engineer

Siemens Healthineers AG; Greater London; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Generous pension contribution

Company vehicle

26 days holiday + bank holidays

Bonus and share scheme

Private medical insurance & flexible;

CSR volunteering days

24/7 employee assistance programme

Apprenticeship levy for external quals

Job summary

Siemens Healthineers AG is recruiting a Customer Service Engineer to install, troubleshoot, repair and maintain state-of-the-art imaging equipment at customer sites in London and surrounding areas. The role offers a competitive base salary plus a company car, bonus and overtime, with regular training in Europe and the USA.

The field-based position requires independent work, travel to customer sites and rotating weekend coverage.

Qualifications

• HNC/HND in Electronics, Engineering, or related field.
• Field service experience preferred, with fault finding on electronic/medical equipment.
• Strong IT, Microsoft Office and networking skills.
• Excellent customer-facing skills with stakeholders at all levels.
• Full UK driving license.

Responsibilities

• Install, troubleshoot, repair and maintain Siemens Healthineers medical imaging equipment at customer sites.
• Work with Customer Care Centre to service within designated product range.
• Ensure parts are processed per policy; maintain test equipment.
• Escalate issues to maintain customer satisfaction and meet contractual obligations.
• Provide out-of-hours technical service and weekend support when required.
• Attend product training courses in Europe and USA to build competence.

Skills

Field service experience

Customer facing

Driving license

IT skills

Education

HNC/HND in Electronics or related field

Tools

Microsoft Office

Networking infrastructure

Job description

Siemens Healthineers AG is recruiting a Customer Service Engineer to install, troubleshoot, repair and maintain state-of-the-art imaging equipment at customer sites in London and surrounding areas. The role offers a competitive base salary plus a company car, bonus and overtime, with regular training in Europe and the USA.

The field-based position requires independent work, travel to customer sites and rotating weekend coverage.