IFM Coordinator

European Tech Recruit; Cambridge; On-site; GBP 30,000 - 50,000; Full time

Job summary

An innovative firm is seeking a proactive IFM Coordinator to enhance operations at their Cambridge campus. This role involves managing supplier relationships, ensuring smooth daily operations, and optimizing the office environment. Ideal candidates will possess strong communication skills and a service-driven mindset, with a focus on facilities management excellence. Join a dynamic team where your contributions will directly impact the success of the organization and its commitment to quality service delivery.

Qualifications

• 1+ years in facilities coordination or supplier management.
• Strong communication and interpersonal skills required.

Responsibilities

• Act as the communication link between teams and suppliers.
• Oversee daily contract and supplier management.

Skills

Communication Skills

Organizational Skills

Supplier Management

Facilities Management

Interpersonal Skills

Education

Facilities Management Certification

Construction Management Degree

Health & Safety Certification

Tools

Microsoft Office

Job description

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Location: Cambridge Science Park, Cambridge, UK

About the Role

We are seeking a proactive, detail-oriented IFM (Integrated Facilities Management) Coordinator to support operations across our client’s Cambridge campus. Working closely with the IFM Manager and Admin team, you will ensure the smooth delivery of daily operations, supplier management, project support, and office environment optimization. This is an exciting opportunity for someone with strong communication skills, a service-driven mindset, and a passion for facilities management excellence.

Key Responsibilities

• Act as the key communication link between the IFM team, campus tenants, and third-party suppliers.
• Oversee daily contract and supplier management for facilities services (e.g., maintenance, cleaning, security, utilities).
• Support tenant lease administration, including lease records, service fee invoicing (including utilities), and day-to-day communications.
• Assist in dispute resolution and general facility management.
• Coordinate campus and office projects, including office fit-outs, relocations, and minor renovation works.
• Monitor and track facilities service requests, ensuring prompt and effective resolution.
• Ensure all Planned Preventative Maintenance (PPM) schedules are accurately maintained and completed on time.
• Support supplier performance tracking through KPIs, service reviews, and relationship management.
• Help manage space allocation and office environment planning.
• Assist with Health & Safety compliance and service quality audits where necessary.

Person Specification

Required:

• At least 1 year of experience in facilities coordination, supplier management, or IFM support.
• Strong communication and interpersonal skills, with the ability to engage confidently with internal and external stakeholders.
• Fluent in English (written and spoken).
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Strong organizational skills and ability to manage multiple tasks under pressure.
• Detail-oriented and results-driven with a hands-on attitude.
• Comfortable working both independently and within a team environment.
• Flexibility to adapt to changing priorities and business needs.
• Educational background or certification in Facilities Management, Construction Management, or Health & Safety.
• Relevant EHS (Environment, Health and Safety) training or certifications.
• Knowledge of RE (Real Estate) lease and contract management processes.
• Fluency in Mandarin would be a strong advantage.
• IOSH Managing Safely certification or similar is highly desirable.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Contract

Job function

• Job function

  Administrative

• Industries

  Telecommunications

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