ICT Technician - Secondary School & Sixth Form

Supply Heroes; Birmingham; On-site; GBP 20,000 - 28,000; Full time

Benefits offered by this job

Consultant support

Supportive environment

Potential long-term

Job summary

Supply Heroes are seeking an experienced ICT Technician for a Secondary School and Sixth Form near Birmingham city centre. You will provide first and second line IT support to staff and students, install and troubleshoot hardware/software, and help manage school IT systems.

This is a full-time, school-based role with an immediate start and potential to become long-term. Applicants should have prior education-sector ICT experience, strong problem-solving skills, and a proactive approach to

Qualifications

• Strong troubleshooting and problem-solving skills.
• Experience supporting Windows environments and Microsoft technologies.
• Knowledge of networking fundamentals.
• Excellent communication and customer service skills.
• The ability to prioritise workloads in a busy environment.
• A proactive and professional approach to IT support.
• A commitment to safeguarding and supporting young people.

Responsibilities

• Provide first and second-line IT support to staff and students.
• Install, maintain and troubleshoot hardware and software.
• Support Windows OS, networking and cloud-based platforms.
• Manage user accounts and permissions.
• Set up and maintain laptops, desktops, printers and mobile devices.
• Support classroom tech and audio-visual equipment.
• Assist with network maintenance and upgrades.
• Maintain accurate IT asset records.
• Support cyber security and safeguarding requirements.
• Liaise with external IT providers where required.

Skills

Troubleshooting

Windows support

Networking fundamentals

Communication skills

Workload prioritisation

Proactive IT support

Safeguarding awareness

Job description

ICT Technician - Secondary School & Sixth Form

Full-Time | Monday to Friday | 8:30am - 4:15pm Immediate Start Available Autumn Term Initially | Potential to Become Long-Term

Supply Heroes are recruiting on behalf of a well-regarded Secondary School and Sixth Form located near Birmingham City Centre for an experienced ICT Technician to join their IT support team as soon as possible.

This is an excellent opportunity for a proactive and technically skilled ICT Technician seeking a full-time school-based role, supporting both staff and students across a busy and dynamic educational environment. The position is initially for the Autumn Term but has the potential to continue on a long-term basis for the right candidate.

The Role

As the school's ICT Technician, you will play a key role in ensuring the smooth day-to-day running of the school's technology infrastructure, providing technical support and maintaining IT systems across the site.

Duties will include:

• Providing first and second-line IT support to staff and students
• Installing, maintaining and troubleshooting hardware and software
• Supporting Windows operating systems, networking and cloud-based platforms
• Managing user accounts and permissions
• Setting up and maintaining laptops, desktops, printers and mobile devices
• Supporting classroom technology and audio-visual equipment
• Assisting with network maintenance and upgrades
• Maintaining accurate IT asset records
• Supporting cyber security and safeguarding requirements
• Liaising with external IT providers where required

Essential Criteria

Applicants MUST have previous experience working as an ICT Technician within a school, college or education setting.

Applications without education-sector ICT experience will not be considered.

You will also have:

• Strong troubleshooting and problem-solving skills
• Experience supporting Windows environments and Microsoft technologies
• Knowledge of networking fundamentals
• Excellent communication and customer service skills
• The ability to prioritise workloads in a busy environment
• A proactive and professional approach to IT support
• A commitment to safeguarding and supporting young people

Important Information

Candidates must be available to attend an interview or trial at short notice.

The successful ICT Technician will be expected to start as soon as possible.

What We Offer

• Full-time hours Monday to Friday
• Competitive daily rate
• Opportunity to work in a supportive Secondary School and Sixth Form environment
• Potential for the role to become long-term
• Dedicated consultant support throughout your placement

All applicants will be subject to enhanced DBS and safeguarding checks in line with safer recruitment procedures.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults in line with the DfE statutory guidance 'Keeping Children Safe in Education'. Therefore, applicants will be subject to a variety of checks, including an enhanced DBS check (unless on the update service) along with a variety of others including an online search as part of our due diligence on shortlisted candidates. This job advert is exempt from the Rehabilitation of Offenders Act 1974 and complies to the amendments to the Exceptions Order 1975, 2013 and 2020.

Supply Heroes is an equal opportunities employer with a zero-tolerance approach to discrimination, bullying or harassment on grounds of sex, age, race, marital status, pregnancy and maternity, disability, sexual orientation, gender identity, gender expression, gender reassignment, sex characteristics, religion or beliefs