ICT Technician - Leeds

NEXTECH GROUP; Leeds; On-site; GBP 24,000 - 29,000; Full time

Job summary

An established industry player is on the lookout for a proactive ICT Technician to join their dynamic team in Leeds. This role offers a competitive salary of up to £29,000 and provides an opportunity to work in a supportive environment where your technical skills will shine. You'll be responsible for delivering exceptional technical support to end-users, troubleshooting various IT issues, and maintaining essential systems and networks. With a focus on career development and a collaborative team spirit, this position is perfect for tech enthusiasts eager to make a significant impact in the IT sector. Join us and embark on an exciting journey!

Benefits

Competitive Salary Package

Career Development Opportunities

Supportive Work Environment

Qualifications

• Proven experience in IT support roles, especially in helpdesk environments.
• Strong understanding of hardware, software, and networking principles.

Responsibilities

• Provide technical support to end-users, resolving hardware and software issues.
• Install and maintain computer systems, networks, and printers.
• Document support activities for future reference and knowledge sharing.

Skills

Technical aptitude

Troubleshooting skills

Knowledge of hardware components

IT Helpdesk experience

Networking concepts (TCP/IP, DNS, DHCP)

Communication skills

Customer service skills

Team collaboration

Job description

ICT Technician - Up to £29,000 - Leeds

Are you a tech-savvy problem-solver looking for a rewarding career in IT? Look no further! We're seeking a talented ICT Technician to join our team and provide essential technical support to our organisation.

Position

IT Technician

Location

Leeds

Salary

Up to £29,000 per annum

Skills Required

• Strong technical aptitude and troubleshooting skills.
• Knowledge of hardware components and peripherals.
• Previous experience within an IT Helpdesk capacity.
• Basic understanding of networking concepts (TCP/IP, DNS, DHCP).
• Excellent communication and customer service skills.
• Ability to work independently and collaboratively in a team environment.

Key Responsibilities

• Provide technical support to end-users, troubleshooting hardware and software issues promptly and effectively.
• Install, configure, and maintain computer systems, networks, printers, and other IT equipment.
• Assist with the setup and configuration of software applications and operating systems.
• Respond to help desk tickets and service requests in a timely manner, ensuring excellent customer service.
• Perform routine maintenance tasks, such as system updates, backups, and antivirus scans.
• Document support activities, including resolutions and troubleshooting steps, for knowledge sharing and future reference.

Benefits

• Competitive Salary Package - Enjoy a salary of up to £29,000, commensurate with your skills and experience.
• Career Development Opportunities - Grow your skills and advance your career with opportunities for training and professional development.
• Supportive Work Environment - Join a friendly and collaborative team where your contributions are valued, and teamwork is encouraged.

If you're a proactive IT enthusiast with a passion for technology and a desire to help others, we want to hear from you! Join us and embark on an exciting journey as our ICT Technician.

Apply now and become part of our dynamic team.