ICT Apprentice

Getting In Limited; London; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is on the lookout for a passionate ICT Apprentice to join their dynamic team. This role offers a fantastic opportunity to gain hands-on experience in IT, focusing on SharePoint administration and end-user support. You will play a vital role in the SharePoint clean-up and rebuild project, while also managing support tickets and collaborating with the End User Support team. With a commitment to training and development, this apprenticeship will equip you with essential skills in a supportive environment. If you are eager to learn and grow in the IT field, this is the perfect chance to kickstart your career.

Qualifications

• Seeking a dedicated ICT Apprentice with strong IT skills and attention to detail.
• Must be logical and possess problem-solving abilities.

Responsibilities

• Work with departments to implement SharePoint solutions and improve user experience.
• Handle support tickets and assist in the clean-up of existing SharePoint sites.

Skills

IT skills

Attention to detail

Problem solving skills

Administrative skills

Logical thinking

Team working

Education

Level 3 Information Communications Technician apprenticeship

Job description

ICT Apprentice

Apply From: 09/11/2024

Learning Provider

Delivered by LDN APPRENTICESHIPS LTD

Employer

SAGE PUBLICATIONS LIMITED

Vacancy Description

• Work with various departments to understand SharePoint needs and implement suitable solutions.
• Contribute to the redesign and rebuild of SharePoint sites to improve usability, functionality, and user experience.
• Handle support tickets related to SharePoint and other ICT issues, ensuring timely resolution and excellent customer service.
• Assist in the clean-up of existing SharePoint sites, including data organization, archiving, and deletion of redundant information.
• Provide administrative support for the Productivity Technology team.
• Collect data and provide initial data analysis on relevant reports.
• Promote best use of SAGE's internal collaboration environments to enhance teamwork and communication.
• Provide in-person and virtual support to staff working in the office and remotely.
• Attend weekly team meetings either in-person or virtually.
• Escalate complex issues to senior team members when necessary.
• Maintain accurate documentation of SharePoint configurations, processes, and user guides.

Key Details

Vacancy Title

ICT Apprentice

Employer Description

Sage are seeking a dedicated and enthusiastic ICT Apprentice to join their team. The successful candidate will play a key role in the SharePoint clean-up and rebuild project, as well as managing support tickets and collaborating closely with the End User Support team. This is an excellent opportunity for someone looking to gain hands-on experience in a dynamic IT environment while developing skills in SharePoint administration and end-user support.

Vacancy Location

1 Olivers Yard, 55 City Road, EC1Y 1SP

Wage Frequency

Custom

Number of Vacancies

1

Vacancy Reference Number

1000285255

Key Dates

Apply From

09/11/2024

Closing Date For Applications

2024-11-15 23:59:59

Interview Begin From

Possible Start Date

2024-12-16 00:00:00

Training

Training to be Provided

To meet the requirements of the Level 3 Information Communications Technician apprenticeship programme you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include:

• Formal training, including online learning and internal learning events
• 1-2-1s with your coach and line manager
• Observing and shadowing colleagues
• Writing up learning reflections for your portfolio

Learning Provider

LDN APPRENTICESHIPS LTD

Skills Required

IT skills, Attention to detail, Problem solving skills, Administrative skills, Logical, Team working

Apply Now