IAM Service Lead: Governance, Transition & Improvement

83zero Ltd; Birmingham; Vor Ort; GBP 90.000 - 110.000; Vollzeit

Zusammenfassung

83zero Ltd is recruiting an experienced IAM Service Lead to own and shape the IAM service across a complex hybrid environment. You will lead governance, stakeholder engagement and continuous improvement while ensuring KPI/SLA delivery.

The role requires UK-based eligibility for BPSS and a track record of senior IAM service leadership. You will manage transitions, reporting and risk mitigation, guiding the service to its TOC goals.

Qualifikationen

• Experience leading IAM services in hybrid environments.
• BPSS clearance or eligibility to obtain BPSS.
• UK-based with right to work in the UK.

Aufgaben

• Own IAM service design and Target Operating Model.
• Lead transition, knowledge transfer and shadowing.
• KPI/SLA management and reporting.
• Stakeholder, risk and issue management.
• Drive continuous service improvement.

Kenntnisse

IAM Service Leadership

Governance

Stakeholder management

Continuous improvement

MIM

Active Directory

Entra ID

Okta

BeyondTrust

Tools

MIM

Active Directory

Entra ID

Okta

BeyondTrust

Jobbeschreibung

83zero Ltd is recruiting an experienced IAM Service Lead to own and shape the IAM service across a complex hybrid environment. You will lead governance, stakeholder engagement and continuous improvement while ensuring KPI/SLA delivery.

The role requires UK-based eligibility for BPSS and a track record of senior IAM service leadership. You will manage transitions, reporting and risk mitigation, guiding the service to its TOC goals.