Hybrid Workplace & Technology Delivery Lead

National Energy System Operator Limited; Wokingham; Hybrid; GBP 67,000 - 75,000; Full time

Benefits offered by this job

Bonus up to 15%

Pension scheme (double match)

28 days leave

Flexible benefits

Job summary

National Energy System Operator (NESO) is seeking an Engagement Manager to shape and deliver technology requirements for evolving workplaces and operations. You will bridge Digital & Technology with business functions, lead planning, and coordinate multiple teams and suppliers for office openings, relocations and refurbishments.

The role focuses on building relationships, guiding delivery, and ensuring requirements align across stakeholders.

Qualifications

• Strong project and programme management experience within a complex organisation.
• Experience managing cross-functional initiatives involving multiple business areas and third-party suppliers.
• Excellent stakeholder management and relationship-building skills.
• The ability to influence and drive progress without direct authority.
• A structured and organised approach to planning, governance and risk management.
• Strong communication skills with the ability to tailor messages for both technical and non-technical audiences.
• Experience working with procurement, commercial, legal and facilities functions.
• Degree-level qualification or equivalent professional experience.
• PRINCE2, PMP, Agile, MSP or equivalent project management qualification.

Responsibilities

• Leading the end-to-end delivery of workplace and technology initiatives, including new office openings, relocations and major office refurbishments.
• Developing and managing project plans, milestones, dependencies, risks and budgets.
• Acting as the key point of coordination between Technology, Procurement, Facilities, Legal, Security, Finance, HR and external suppliers.
• Ensuring technology requirements are incorporated into wider business and property programmes from the earliest stages.
• Managing multiple workstreams simultaneously and providing clear progress updates to stakeholders and leadership teams.
• Identifying and removing delivery blockers while maintaining momentum across complex programmes.
• Coordinating supplier activities, commercial agreements, contract reviews and procurement activities to support successful delivery.
• Supporting governance forums, steering groups and project boards with accurate reporting and decision-making materials.
• Ensuring operational readiness through effective handover, training, documentation and transition into business-as-usual support.
• Driving continuous improvement across delivery processes, stakeholder engagement and programme governance.

Skills

Project management

Stakeholder management

Cross-functional collaboration

Communication skills

Education

Degree-level qualification or equivalent professional experience

PRINCE2 / PMP / Agile / MSP or equivalent qualification

Job description

National Energy System Operator (NESO) is seeking an Engagement Manager to shape and deliver technology requirements for evolving workplaces and operations. You will bridge Digital & Technology with business functions, lead planning, and coordinate multiple teams and suppliers for office openings, relocations and refurbishments.

The role focuses on building relationships, guiding delivery, and ensuring requirements align across stakeholders.