Hybrid Voids Officer — Fast, Customer‑Focused Lettings

Warwick District Council; Royal Leamington Spa; Hybrid; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Flexible working

Career development

Job summary

Warwick District Council is seeking a proactive Voids Officer to manage the journey from a vacant property to a new tenant letting, coordinating with internal teams and contractors to minimise turnaround times.

You will communicate confidently, handle competing priorities and maintain excellent customer service while ensuring homes are ready to let quickly and efficiently. Hybrid working options are available, with attendance at offices/sites as required.

Qualifications

• Confident communicator with experience coordinating multiple stakeholders.
• Proven ability to manage competing priorities and deliver high-quality customer service.
• Ability to build relationships, drive improvements and resolve issues.

Responsibilities

• Coordinate the voids process from property becoming vacant to new tenant move-in.
• Work with internal teams and contractors to minimise turnaround times.
• Deliver high-quality customer service and maintain strong stakeholder relationships.

Skills

Communication

Stakeholder coordination

Customer service

Job description

Warwick District Council is seeking a proactive Voids Officer to manage the journey from a vacant property to a new tenant letting, coordinating with internal teams and contractors to minimise turnaround times.

You will communicate confidently, handle competing priorities and maintain excellent customer service while ensuring homes are ready to let quickly and efficiently. Hybrid working options are available, with attendance at offices/sites as required.