Hybrid Utilities Billing Specialist

Fexco Property Services; Salisbury; Hybrid; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Company pension scheme

25 days annual leave

Long service awards

Birthday bonus day

Cycle to Work scheme

Eyecare vouchers

Job summary

Fexco Property Services, based in Salisbury, seeks a Utilities Billing Assistant to join the Head Office. You will assist with full billing processes for properties under management, including heating, electricity and EV charging billing, while coordinating with residents and contractors.

The role requires admin experience, strong Excel skills, and a proactive, detail-oriented approach in a hybrid office setting in Salisbury.

Qualifications

• Minimum 12 months experience within administration.
• Proficient with Microsoft Excel.
• Experience with high-volume data management and transaction analysis (billing).
• Excellent communication skills, both verbal and written.

Responsibilities

• Assist with full billing processes for multiple properties.
• Review and authenticate resident meter readings and estimate reads where needed.
• Manage repair/replacement of heat meters and liaise with residents and contractors.
• Administer registration of heat networks for compliance and assist in regulatory reporting.
• Provide cover for all aspects of utility billing (heating, hot water, electricity, water, EV charging).
• Handle Utilities inbox queries and external/internal communications.

Skills

Admin experience

Excel

Billing

Customer service

Data entry

Tools

QUBE

Propman

Job description

Fexco Property Services, based in Salisbury, seeks a Utilities Billing Assistant to join the Head Office. You will assist with full billing processes for properties under management, including heating, electricity and EV charging billing, while coordinating with residents and contractors.

The role requires admin experience, strong Excel skills, and a proactive, detail-oriented approach in a hybrid office setting in Salisbury.