Hybrid Debt Recovery & Client Accounts Coordinator

Fexco Property Services; Salisbury; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Company pension scheme

25 days annual leave

Hybrid working

Job summary

Fexco Property Services is seeking a Client Accounts Recoveries Coordinator in Salisbury. Hybrid working available after training, handling multi-brand debt recovery, cash collection, and client liaison to improve cash flow.

You will resolve payment queries, maintain accurate debtor records, and support reports for recovery performance. A strong focus on communication, negotiation, and attention to detail is essential.

Qualifications

• Experience in Accounts Receivable, Credit Control, Debt Recovery, or customer account management.
• Ability to contact clients via telephone, email and written correspondence to secure payments.
• Familiarity with finance systems and data recording practices.

Responsibilities

• Manage client accounts and drive timely collection of outstanding debt across multiple brands.
• Resolve payment queries and discrepancies; reconcile accounts and maintain documentation.
• Monitor aged debt, prioritise collection activities and escalate high-risk cases as needed.
• Collaborate with internal teams and external agencies to achieve recovery targets.
• Prepare debtor reports and support month-end close and performance reviews.

Skills

Strong communication

Negotiation skills

Attention to detail

Time management

Customer service orientation

Multitasking

Tools

Microsoft Excel

Office 365

Job description

Fexco Property Services is seeking a Client Accounts Recoveries Coordinator in Salisbury. Hybrid working available after training, handling multi-brand debt recovery, cash collection, and client liaison to improve cash flow.

You will resolve payment queries, maintain accurate debtor records, and support reports for recovery performance. A strong focus on communication, negotiation, and attention to detail is essential.