Hybrid Technical Project Coordinator – Digital Web Projects

Confidential; East Midlands; Hybrid; GBP 28,000 - 38,000; Full time

Job summary

Confidential is recruiting a Technical Project Coordinator to join our Derbyshire-based digital services team. You will manage multiple client projects from onboarding to launch, liaising with clients and internal tech teams to keep milestones on track and deliver high-quality outcomes.

The role suits a highly organised communicator who thrives in a fast-paced environment, coordinates website implementation projects, and ensures a smooth onboarding journey with clear updates and proactive issue

Qualifications

• Previous experience within a project coordination, implementation, onboarding, account management or client services role.
• Strong customer-facing communication skills.
• Experience managing multiple tasks and deadlines simultaneously.
• Confident leading client conversations via phone and video meetings.
• Excellent organisational and time management skills.
• Strong problem-solving abilities.
• High attention to detail.
• Proactive and accountable approach to work.
• Comfortable working with technical information and systems.

Responsibilities

• Manage multiple client projects simultaneously from onboarding through to completion.
• Act as the main point of contact for clients via telephone, Microsoft Teams and email.
• Build strong client relationships and provide a first-class customer experience.
• Coordinate project activity between clients and internal technical teams.
• Gather project requirements, content and information required for delivery.
• Monitor project progress and ensure agreed deadlines and milestones are achieved.
• Proactively identify and resolve issues that may impact delivery timelines.
• Coordinate feedback and approvals throughout the project lifecycle.
• Carry out quality checks and ensure projects meet agreed requirements before launch.
• Deliver client training and support where required.
• Maintain accurate project updates and documentation.

Skills

Project coordination

Onboarding

Account management

Client services

Customer communication

Job description

Confidential is recruiting a Technical Project Coordinator to join our Derbyshire-based digital services team. You will manage multiple client projects from onboarding to launch, liaising with clients and internal tech teams to keep milestones on track and deliver high-quality outcomes.

The role suits a highly organised communicator who thrives in a fast-paced environment, coordinates website implementation projects, and ensures a smooth onboarding journey with clear updates and proactive issue