Hybrid Technical Project Coordinator for Digital Clients

Confidential; East Midlands; Hybrid; GBP 28,000 - 36,000; Full time

Job summary

Confidential is seeking a Technical Project Coordinator to join a Derbyshire-based digital services business. You will own multiple client projects from onboarding to launch, liaising with clients via Teams and email, and coordinating with internal technical teams to ensure on-time delivery.

This office-based role offers one day per week potential for remote work. The successful candidate will have strong organisation, communication, and problem-solving skills, with a calm, customer-focused

Qualifications

• Experience in a project coordination, onboarding, account management or client services role.
• Strong customer-facing communication skills.
• Ability to manage multiple tasks and deadlines simultaneously.
• Confidently lead client conversations via phone and video meetings.
• Excellent organisational and time management skills.
• Strong problem-solving abilities.
• High attention to detail.
• Proactive and accountable approach to work.
• Comfortable with technical information and systems.

Responsibilities

• Manage multiple client projects simultaneously from onboarding through to completion.
• Act as the main point of contact for clients via telephone, Teams and email.
• Build strong client relationships and provide a first-class customer experience.
• Coordinate project activity between clients and internal technical teams.
• Gather project requirements, content and information required for delivery.
• Monitor project progress and ensure deadlines and milestones are met.
• Proactively identify and resolve issues that may impact delivery timelines.
• Coordinate feedback and approvals throughout the project lifecycle.
• Carry out quality checks and ensure projects meet agreed requirements before launch.

Skills

Communication

Time management

Organisational skills

Problem-solving

Attention to detail

Proactive

Client liaison

Technical mindset

Multitasking

Tools

MS Teams

Project management tools

Job description

Confidential is seeking a Technical Project Coordinator to join a Derbyshire-based digital services business. You will own multiple client projects from onboarding to launch, liaising with clients via Teams and email, and coordinating with internal technical teams to ensure on-time delivery.

This office-based role offers one day per week potential for remote work. The successful candidate will have strong organisation, communication, and problem-solving skills, with a calm, customer-focused