Hybrid Team Manager - Insurance Services Leader

Employment Specialists Ltd; Chelmsford; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

A leading insurance firm in Chelmsford is seeking a Team Manager to lead a high-performing team of insurance professionals. Responsibilities include delivering service excellence, managing operational performance, and supporting senior management in client interactions. Ideal candidates will have strong leadership and client engagement skills, with a focus on driving performance in a technical insurance environment. This role offers hybrid working opportunities, promoting a supportive and collaborative workplace.

Qualifications

• Proven experience in managing a high-performing team in the insurance sector.
• Strong engagement skills with clients and internal stakeholders.
• Ability to lead teams in a technical insurance environment.

Responsibilities

• Lead team to deliver service excellence.
• Manage operational performance against SLAs.
• Support Senior Management with client activities and business risks.
• Handle recruitment, performance management, and succession planning.
• Coordinate reporting for Senior Leadership.
• Proactively resolve client issues.

Skills

Leadership

Client engagement

Performance management

Change management

Job description

A leading insurance firm in Chelmsford is seeking a Team Manager to lead a high-performing team of insurance professionals. Responsibilities include delivering service excellence, managing operational performance, and supporting senior management in client interactions. Ideal candidates will have strong leadership and client engagement skills, with a focus on driving performance in a technical insurance environment. This role offers hybrid working opportunities, promoting a supportive and collaborative workplace.