Hybrid Intervention Claims Team Leader

Acorn Group; Liverpool; Hybrid; GBP 34,710 - 43,797; Full time

Benefits offered by this job

Max 35 days holiday

24/7 mental health support

Career growth opportunities

Flexible benefits

Job summary

A leading insurance firm in Liverpool is seeking an Operational Team Leader to enhance claim handling and customer experiences. The role focuses on leading a dedicated team, driving performance, and ensuring high-quality outcomes in non-fault motor claims. Ideal candidates will have essential claims experience, excellent communication skills, and a proactive approach. The firm values leadership and offers a supportive hybrid work environment alongside competitive salaries and bonus opportunities.

Qualifications

• Essential motor claims experience with strong understanding of claims handling principles.
• Proven ability to positively influence and lead teams.
• Self-starter with proactive and forward-thinking approach.

Responsibilities

• Lead a team ensuring high-quality claim handling.
• Drive performance management activities.
• Proactively mitigate indemnity spend.

Skills

Motor claims experience

Team leadership

Communication skills

Problem-solving

Coaching and mentoring

Job description

A leading insurance firm in Liverpool is seeking an Operational Team Leader to enhance claim handling and customer experiences. The role focuses on leading a dedicated team, driving performance, and ensuring high-quality outcomes in non-fault motor claims. Ideal candidates will have essential claims experience, excellent communication skills, and a proactive approach. The firm values leadership and offers a supportive hybrid work environment alongside competitive salaries and bonus opportunities.